The judgment of rapport: A cross-cultural comparison between Americans and Greeks |
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Authors: | Frank Bernieri John S. Gillis |
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Affiliation: | (1) Psychology Department, University of Toledo, 43606 Toledo, OH |
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Abstract: | Interpersonal perception was examined cross-culturally by having samples of Greek and American subjects view and judge the level of rapport throughout the same series of 50 dyadic interactions recorded in America. The overall pattern of results showed that: (a) the judgment policies and accuracy of the Greek and American samples were remarkably similar; (b) both groups fell far short of the agreement level possible for this task; and (c) the low levels of achievement were a consequence of both groups giving insufficient weight to valid behavioral predictors of rapport while relying on the apparently compelling but invalid cues, smiling and expressivity. Both the Greeks and Americans, it appears, have widely shared implicit theories or policies regarding which observable (i.e., nonverbal) aspects of an interaction indicate its positivity; these implicit policies are remarkably similar and they are imperfect.This research was supported by a National Science Foundation Young Investigator grant to the first author. |
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