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非财务指标评价企业业绩分析
引用本文:唐馨. 非财务指标评价企业业绩分析[J]. 吉林工程技术师范学院学报, 2008, 24(2): 16-18
作者姓名:唐馨
作者单位:烟台工程职业技术学院,汽车工程系,山东,烟台,264000
摘    要:企业经营业绩,其表现形式是多方面的,通常用一系列相互联系的财务指标来描述。但若仅以财务指标来评价企业的经营业绩是不全面和不公正的,不符合当今信息时代的要求。信息时代已不同于工业时代,它以知识经济与创新、一体化、全球化和个体化为特征,市场竞争空前激烈。所以还必须设立有关业绩评价的非财务指标,把财务指标评价与非财务指标评价结合起来。

关 键 词:非财务指标  评价业绩  顾客满意度  潜在发展能力

Analysis on Evaluating Company's Performance by Non-financial Norms
TANG Xin. Analysis on Evaluating Company's Performance by Non-financial Norms[J]. Journal of Jilin Teachers Institute of Engineering and Technology(Natural Sciences Edition), 2008, 24(2): 16-18
Authors:TANG Xin
Affiliation:TANG Xin( Department of Automotive Engineering, Yantai Vocational and Technical College of Engineering, Yantai Shandong 264000, China)
Abstract:The companies performance is expressed by different kinds of things,normally we adopt financial norms which are mutual relation to describe.But nowdays,we are in information times,so we should establish non-financial norms,so we should establish non-financial norms,put financial norms to combine with non-financial norms to evaluate companies' performance.
Keywords:non-financial norm  evaluate performance  satisfied degree of customer  latent developing ability  
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