质量改进创新与组织学习的融知发酵模型

从质量管理的发展规律出发,论证了搞好质量管理必须深入研究组织学习的理论;在综述了前人对质量管理与组织学习关系的基础上,指出研究还仅仅停留在强调组织学习对质量管理的重要性阶段;将组织学习的融知发酵模型引入质量管理中,以质量控制(quahty contml,QC)小组为例,详细地分析了质量知识菌株、质量知识母体、质量知识酶和知识发酵吧的存在形式以及对质量管理的作用机制,并对比了传统的QC小组与组织学习的QC小组之间的特征区别,对质量管理水平的进一步提高提供了参考资料。

Quality Improvement Innovation and Knowledge Convening and Fermenting Model of Organizational Learning

This paper uses knowledge convening and fermenting model of organizational learning to show how organizational learning leads to quality improvement innovation. Firstly, by analyzing the development rule of quality management, it is found that the deeper improvement of quality management needs the help of organizational learning theory. Secondly, on the basis of summarizing preceding studies on the relationship of quality management and organizational learning, it is pointed out that the investigation is still on the stage of emphasizing the essentiality of organizational learning to quality management. Thirdly, the main idea of convening and fermenting model is introduced. Then based on this model, the elements and details in quality and the process of quality knowledge convening and fermenting are analyzed. And functions of knowledge yeast, knowledge body, knowledge enzyme and knowledge fermenting bar are analyzed with a case of QC group. Finally , the features of the QC group before and after implementing organizational learning are contrasted, which makes reference for the deeper development of quality management.