Abstract: | Summary This paper describes an approach to improving the effectivenessof voluntary hostels in which (a) the target for change is theentire management group of the hostel, (b) the content of therelationship between the management group and the consultantis real work problems and (c) the method of achieving changeactively involves members of the management group in the identificationand diagnosis of problem areas and in the development of strategiesto improve the situation. The aim of this approach is to encouragethe management group to take the initiative and manage ratherthan drift along and react to new circumstances as they arise. |