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Discretion and complexity in customer focused environments |
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| Authors: | Jannis Angelis Glenn Parry Mairi Macintyre |
| Institution: | 1. Royal Institute of Technology (KTH), Sweden;2. Bristol Business School, UWE, Bristol, United Kingdom;3. WMG, University of Warwick, United Kingdom |
| Abstract: | |
| Keywords: | Service complexity Task discretion Co-creative operations |
| 本文献已被 ScienceDirect 等数据库收录！ | |