Actors,legitimation and cultures of social work*

This article is based on my study of rationality and language games in social work. The study focuses on the actors of social welfare and health care. Included are the heads and social workers of public welfare and health care agencies and institutions, officials of voluntary organizations, and activists in social change-oriented action groups. The objects of this study also differ with respect of their official status, area of responsibility, and position at work. The study tries to increase the understanding of the basic rationalities which are guiding social work as part of the daily routines, and of how the actors articulate and legitimate themselves, one another and the others, i.e. clients etc. The empirical data were collected using questionnaries. The study shows that organizational affiliation and area of concern do not bring about a systematic variation in the views of the respondents. The results then indicate the existence of a specific culture, a code of social work. The actors legitimate themselves according to system rationality. The system is considered to be outside the immediate scene of social work practice, which is articulated according to life-world premises. In client-centered social work, the external controlling and administrating system rationality threatens life-world aspects by neglecting social work as a process based on involvement, dialogue and change.