| Abstract: | Much attention has been given to the use of reflection in socialwork practice and education. The literature shows that reflectivedialogue can take place individually or in small groups. Inthis paper, the concept of dialogue is examined further at theinternal and external levels by referring to the works of Bakhtinand other related scholars. Two other concepts, phronesis byAristotle and kairos by Isocrates, are used to provide furtherinsights into understanding such processes. The relevance ofinternal and external dialogue to social work practice and educationis discussed. The integrated use of internal and external dialoguefacilitates a shift among different perspectives and bringsinto awareness the multiple voices of different parties. Sucha broadened view can limit the misuse of professional authorityand enable the social worker to give fuller expression to coresocial values such as respect, justice and equality. |
