Contradictions of commitment in the new economy: Insecurity, time, and technology

The new flexible, 24/7 economy is characterized by employment insecurity, time pressure, and technologies that increase employees’ accessibility to their workplace. Accompanying these changes is a changing social contract between employees and their employers. Labor process and organizational theories suggest that these employment characteristics will undermine the attachment component of organizational commitment that remains an important feature of contemporary workplaces. We use an unpublished dataset of a nationally representative sample of employed individuals from the Families and Work Life Institute to test hypotheses linking the attachment component of organizational commitment to organizational insecurity, time pressure, and technologically created accessibility. Our expectation is that these changes will be particularly important for decreasing older cohorts of workers’ attachment to the organization since they have experienced a change in the social contract. The data are largely consistent with these expectations.