A postmodern view of public relations: Sign and reality

This essay looks at postmodernisn as a critical theory to give some insight into modern public relations practice. A critical view of the signs and symbols of a culture allow one to see the allocation of power and the dominant ideology. Public relations practitioners can be called symbolmakers if one considers their work is largely word and image.The case here is the 1990 Hill and Knowlton client, Citizens for a Free Kuwait. It was the H & K involvement with this client that produced the testimony before Congress that led to the US commitment to war against Iraq.The media theory of Jean Baudrillard serves as the cultural studies paradigm in this essay. His postmodernist theory of simulacra, illustrates the kind of society in which the signs of the media become their own reality, and do not stand for anything. They generate reality for themselves; they become the reality. That is what happened in the H & K case since the testimony before Congress was never substantiated even though that testimony, initiated by the H & K public relations firm, became the catalyst for US involvement in the war. This article uses the postmodernist insight from Baudrillard to argue that the signs and symbols demanded by media are their own reality.Public relations practitioners can manipulate the image because they know the importance people place on signs and symbols in the culture. But, since media technology today gives us the facts as presented simply because they are presented and have little or no reference to truth, one could pose the serious question of whether the field of modern public relations practice must today and in the future be held to even greater accountability and tighter scrutiny.Mickey is Professor of Communication Studies at Bridgewater State College. He recently published a book on public relations theory called Sociodrama: An Interpretive Theory for the Practice of Public Relations.