| 企业隐性知识导航方法研究 |
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| 引用本文： | 吴江宁,王晓欢. 企业隐性知识导航方法研究[J]. 管理学报, 2008, 5(1): 40-43 |
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| 作者姓名： | 吴江宁 王晓欢 |
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| 作者单位： | 大连理工大学系统工程研究所;大连理工大学系统工程研究所 |
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| 基金项目： | 国家自然科学基金 , 国家自然科学基金 |
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| 摘 要： | 在对企业隐性知识特性及其研究现状分析的基础上,提出了企业隐性知识导航方法。该方法包括2个方面内容:基于平衡计分卡的专家导航方法,充分考虑了专家之间的能力差别;基于多关系专家网络的专家导航路径查询方法和相关专家查询方法,充分考虑了专家之间的多重关系,该方法为管理者发现及考核专家提供了依据。在此基础上,利用社会网络分析工具Sociom etryP ro对专家网络进行评价,得到了专家个人特征结果,并指出了改善企业隐性知识共享的具体措施。
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| 关 键 词： | 知识管理 隐性知识 知识导航 平衡计分卡 社会网络分析 |
| 文章编号： | 1672-884X(2008)01-0040-04 |
| 修稿时间： | 2007-04-26 |
The Navigation of Tacit Knowledge from Corporations |
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| WU Jiangning,WANG Xiaohuan. The Navigation of Tacit Knowledge from Corporations[J]. Chinese JOurnal of Management, 2008, 5(1): 40-43 |
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| Authors: | WU Jiangning WANG Xiaohuan |
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| Abstract: | An approach to corporations' tacit knowledge navigation is proposed,which includes two parts: with respect to experts' abilities,the Balanced Score Card(BSC) based expert navigation method;while with respect to relationships between experts,multi-relational expert network based expert-navigation-route-search method and relevant expert search method are also presented.The methods is focused at providing criterions and navigation solutions to managers.Social Network Analysis(SNA) tool namely SociometryPro was introduced to estimate the expert network,in doing so,some experts' characters results are brought forward and some suggestions on enhancing the effect and efficiency of corporations' tacit knowledge sharing were addressed. |
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| Keywords: | knowledge management tacit knowledge knowledge navigation balanced score card social network analysis |
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