社会管理背景下拓展社会工作专业方向的思考——基于重庆科技学院2011级社会工作人才培养方案改革实践

目前我国社会工作专业教育在不断探索中发展,但到目前都还不能确定地说中国的社会工作专业教育有了确定的方向。专业社会工作是嵌入在一定的社会、经济、文化和政治体制之中的,社会工作专业人才培养也必须紧密结合一国的政治、文化和社会管理体制及发展变化。根据我国加强和创新社会管理体制改革要求,文章首先分析社会工作与社会管理的关系,两者在理念、方法及内容上都有着密切联系。然后在重庆科技学院2011级社会工作人才培养方案研制过程中,将社会工作纳入中国特色社会主义和谐社会建设的管理与服务工作这个范畴。所以,社会工作专业人才培养模式在大社工理念下,可以尝试建立两个专业方向:社会管理方向和社会服务方向。     

Child and family social work: organizational context and identity

In the years since 1948, child and family social work has, to differing degrees at different times, sought to identify itself with a national centrally directed service, with the local service organization, with its clientele and with an independent source of professional regulation. Changes in the organizational context in which the work has been carried out over this period have affected the prospects for the development of a secure identity. The effects of the following are considered: national structures, particularly in relation to children's departments between 1948 and 1971; the corporate local authority; the managerial function in social services departments; social care; specialization; the detailed scrutiny of practice; care management and the Children Act 1989.     

Academization of social work in Sweden and China

All professions with claims to status and trustworthiness must build a knowledge base of their own. This article is the product of over 10 years of study of social work research. It explores the academization of Swedish social work according to three phases: the establishment of a social work discipline, the consolidation of the discipline, and the challenges ahead. It also examines the challenges facing doctoral research in the social work discipline in China. The establishment of the discipline depends on stakeholders both within the academic sphere and outside it. Social work is a discipline that must achieve legitimacy in both the academic context and the political/professional context.     

The Political and Economic Impact on the Development of Social Group Work in Taiwan

This article uses a political-economic lens to clarify the development of social group work in Taiwan. During the past 50 years, Taiwan has experienced a great economic and political transition. This article focuses on three different periods of time. Under the political repression of the 1950s and 1960s group activities were a means of social control. In the 1970s economic development evoked social changes that led to relaxed controls over civil organizations and political freedom. Community development and “Americanized” social work education marked the first step for social work with groups. During that period group work in Taiwan placed more emphasis on individual problems. In the 1980s political change brought the expansion of group work in Taiwan. An open political scene and flourishing social movements gave impetus to extension of various forms of group work in all kinds of situations. In particular social action and self-help groups played a critical role in the growth of the interests of people.     

社会管理创新与社会工作发展研究

我国社会管理创新给社会工作发展提供了新的机遇,创新后的社会管理体制,不仅需要制定相应的社会管理政策,更需要具有专业性质的服务理念、方式和领域,社会工作成为社会管理创新的一个关键变革力量。社会工作通过管理理念、过程、内容和评估机制介入社会管理创新,使社会管理更加符合经济社会发展需求,促进社会和谐稳定。     

社会管理的范围、价值与地位

虽然社会管理的任务已经从＂加强和改进＂上升到＂加强和创新＂,但是社会管理研究的基础性工作仍然是要认真探索社会管理的领域对象、核心价值和战略地位。弄清楚这一问题乃是发展社会管理理论和实践的基本前提。现代社会管理的领域是由民生社会、民间社会和公共事务社会所构成的,是一个处在发育中的人们生活的特定领域;当前社会管理的对象主要是民生社会、公民社会和公共事务社会中存在的问题、行为和利益。现代社会管理虽然与维持人类生活共同体的稳定和秩序密切相关,但是社会管理的核心价值取向应当是通过协调社会利益、规范社会行为、解决社会问题,以实现社会的公平和正义。在中国特殊的国情条件下,社会建设和社会管理已成为新的工作重心,已成为与经济建设同样重要的第一要务。     

The post-1994 transformation of social work in South Africa

This article examines the transformation of social work in South Africa in response to the transition to a developmental welfare approach. Always moulding and shaping itself in response to its social context, social work in South Africa, as elsewhere, is a reflection of the broader political landscape. In South Africa the social work profession has struggled to assert its independence and become self-regulating. It is unique in the Western world in that since 1978 it has been regulated by a legislatively constituted statutory council. While the profession has tried to transform itself in the new democracy, outside pressures have found it wanting and deeply divided. Thus, despite progress in other areas social workers have not yet been successful in forming a strong, united professional association and this severely limits its ability to lobby politicians and advocate on behalf of clients. It seems, however, that the tide is turning and social workers are gaining recognition but, once again, the challenge remains deciding on the extent to which the profession cooperates with the government's agenda for change. Social work educators took the lead in setting education standards in response to higher education policy and are also playing a part in devising practice standards through their involvement in the social work board which falls under the umbrella of the Council for Social Service Professions. However, education and practice are somewhat out of step and professional unity remains a pressing issue on social work's transformation agenda.     

中国社会工作伦理本土化对社会需求的回应

社会工作本土化是社会工作引入中国以来一直备受重视的问题。文章选择了社会工作伦理的角度，结合社会工作伦理面临的现实困境，探讨社会工作对社会需求回应的路径，提出通过在吸收中国传统文化的基础上改造西方社会工作伦理、调整社会工作者与服务对象的关系并促进双方能力建设、优化评估机制以确保专业服务的质量和重视社会工作伦理教育等四个方面回应社会需求，对社会工作伦理的专业化和本土化进行了思考。     

实用专业主义:广州市家庭综合服务中心社会工作者“专业能力”的界定及其逻辑

本研究的目的是找出中国社会工作者专业能力体系及其背后的判定逻辑。本研究运用“模糊德尔菲法”的设计，让广东省高校教育界和实务界的专家参考英格兰、美国和中国香港地区的专业能力，选择其中他们认为对广州市家庭综合服务中心社会工作者重要的指标。结果显示，共有价值伦理、理论知识和实务技巧等3个层面，合计24项能力指标被纳入本地的能力体系。经过分析这些专家判定逻辑，本研究还发现该能力体系存在“实用专业主义”的倾向，包括“犬儒思想”“去政治化”和“技术化”等特征。     

The purchaser/provider separation in child and family social work: Implications for service delivery and for the role of the social worker

This paper discusses some of the findings from a research study that was carried out in 1995. The study aimed to examine the implications of the use of the purchaser/provider separation (and associated care management processes) in social work with children and families, focusing on the effects of separation on service delivery and on the role of the social worker. The research involved two stages: a telephone survey (to gather quantitative data about the prevalence of organizational separation in England and qualitative data about perceived advantages and disadvantages of separation) and a single exploratory case study in a Local Authority Social Services Department.
The paper is concerned primarily with the case study findings. It begins by locating organizational separation within a social policy context. This is followed by an overview of the existing literature on the implications of the purchaser/provider separation and care management for service delivery and for the social work role. The methods and key findings for the telephone survey and the case study are then described. Analysis of the case study data suggested that separation in this setting could be understood along three dimensions: efficient processing versus delays; control of the work and work processes versus lack of control; and clarity of role and task versus duplication. The paper ends with a discussion of the study's main conclusion – that the purchaser/provider separation in child and family work may introduce benefits of specialization whilst also bringing problems associated with fragmentation of the traditional social work role.     

构建社会工作视角下的居家养老服务模式

居家养老模式正在全国全面展开,但其服务专业化水平低,多数从业人员未掌握为老年人服务的价值伦理和专业方法,制约了居家养老模式的全面推进,影响了老年人的生活质量。引入专业社会工作,能够提升居家养老服务的专业化水平,提高居家养老服务的质量,促进居家养老模式的不断完善,解决我国人口老龄化难题。秉持并践行社会工作价值伦理,掌握并运用社会工作专业方法,能够提升居家养老服务的专业化水平。     

Managing the maze: case management and service delivery

The author discusses case management as the most recent social work effort to make manageable the pluralistic and proliferating array of human services. She notes that social work now claims case management as part of its long defined territory. The ability to make this function work is based upon an educational curriculum which prepares the professional in both direct interventive skills and management capability. Problematically, social work education usually provides the student with only one or the other sets of professional preparation. The importance of the power dimension must be acknowledged and honed if the case manager is to be successful working within a chaotic social service delivery system.     

Need, allocation and justice — on priorities in the social services

Cuts in public spending and financial constraints faced by Swedish municipalities have led to an increased interest in issues concerning priorities. This interest reflects a practical need to meet current rationing with accurate allocative decisions, where the interests of different areas and categories of users are dealt with in a well-considered way. In social work, these needs today are obvious. The article raises issues concerning priorities with relevance for social work in the Swedish social services. The purpose is to develop a conceptual and theoretical framework regarding how priorities on different levels of decision-making are made, where the main focus is on different principles as grounds for and forms of prioritizing. Central are the following questions: What actors can be identified in the process of shaping priorities in social work? What are the principles behind allocative decisions made on different levels of the municipal organization? Which categories of potential and actual users gain advantages or suffer disadvantages from different allocative principles? A theoretical division into first- and second-order decisions and of allocations from notions of efficiency, justice and self-interest offer the main structure for the article. First-order decisions are political decision-making concerning the total amount of resources distributed to various sectors or programs. Second-order decisions deal with the issue of how to allocate given resources among claimants or possible users. Efficiency is discussed from the aspects of productivity, marginal utility and longterm effects. Material principles of justice dealt with are the principles of need, increment, contribution and merit. Self-interest is discussed in terms of self-serving bias, group-oriented interests and professional gain.     

The chain is never stronger than its weakest link: implementing a model of collaboration among agencies serving vulnerable children and adolescents

This article analyses agency collaboration to help vulnerable children and adolescents with complex social and psychological problems, examining the implementation of a formal collaboration model for these groups. This model, implemented in Västra Götaland, Sweden, involves five municipal agencies and five county council agencies in 49 different municipalities. Data were collected using two questionnaires sent to 355 lower managers and 424 professional representatives in the concerned organizations. The analysis demonstrates that there are differences in implementation results between the agencies, and that the differences are largely explainable by organizational self-interest and top management prioritization of collaboration model implementation. The main barriers to collaboration are factors modifiable by the agencies themselves, and perceived barriers decreased when the policy was working. The study suggests that managers of human service organizations must assume responsibility when implementing collaboratively, and that accountable professional and political leaders must rise above organizational interests to protect vulnerable citizens.     

Clinical Case Management

Case management is a vital service in gerontological social work-perhaps the most essential service. Extreme variation in the definition and implementation has detracted from the core functions of case management. When these functions are placed in a clinical context, case management becomes the treatment of choice for many frail elderly and their families. There have been many forces operating against the development of professional case management, yet gerontological social work must take the lead in clinical case management practice. Social work educators must play a key role in preparing social workers for case management and promoting this treatment model as the hallmark of gerontological social work.     

Developing a Community-Based Social Service Program for the Elderly

This article describes the development and implementation of a community-based social service program for the elderly. The problems encountered as a new professional unit within the municipality are analyzed and the role of the social worker in resolving those problems is described. The local community is the primary focus of change and strategies of intervention include reaching out and involving members from all levels of the community in the social service program, from members of the client group to individuals with political influence in the governmental system. Planning considerations for social work practice are posed including the relationship of the private, nonprofit sector to the public sector, the demands for service and difficulties establishing program stability.     

Challenges of social workers' involvement in the recovery of the 5.12 Wenchuan Earthquake in China

This article explores the challenges of social workers' involvement in recovery work of the 5.12 Wenchuan Earthquake (12 May 2008). Six social workers working in three social work stations in Sichuan, China, were asked to report the challenges they faced in working with disaster survivors. Findings reveal that the social workers faced many challenges. These include lack of government support, low professional status of social work, rapid changes in the social environment in disaster‐affected areas, lack of supervision, lack of cooperation and coordination among social service agencies, and lack of experience and knowledge in working with disaster survivors. The practical, educational and policy implications of the findings are addressed.     

过渡治理情境下的中国社会服务困境:基于Z市社会工作服务的研究

社会工作近十年来在创新社会治理的推动下发展迅速。本文将重点关注于社会服务组织的服务供给过程及其导致的社会服务困境。通过对治理情境的拓展分析,引入过渡治理情境概念,分析我国社会服务供给。在此情境下,本文以Z市家庭综合服务中心为例,围绕自由裁量权这一概念讨论社会服务组织的服务供给策略及其所导致的服务困境。在过渡治理情境中,消极的自由裁量权与社会工作的半专业化发展结合在一起,社会服务组织选择了“活动化”和“指标化”的服务供给,令社会服务处于创新和碎片化之间,而导致社会服务陷入困境。社会服务困境根源的解决在于建立合作的治理情境、强化本土化社工专业力量以及充分发挥第三方的社会服务供给效力。     

Preparing Social Work Students for Working with Disaster Survivors

This paper is an overview of disaster social work and preparing social work students for working with disaster survivors. Disaster has common immediate, and medium‐ and long‐term problems and needs. Experiences from various countries throughout the world suggest a range of helping roles and tasks that social work is suited for. A social work professional has particular expertise in understanding and addressing the immediate, and medium‐ and longer term effects of loss on individuals, families, and communities affected by a disaster. In preparing social work students for working with disaster survivors, social work programs do not introduce enough subject matter or course work about disasters. Practice training, field work, collaboration work, and community service in disaster relief are important academic environments for social work students when learning and practising in disaster settings.