Individual differences in the perception of occupational stress and their association with blood pressure status

Abstract

Casual blood pressure (BP) was recorded in a sample of 217 working adults. A questionnaire was used to obtain subjective reports of job stress. comparisons were made between a group with elevated BP and a normotensive group. The high BP group appeared to perceive more stress. In particular, scores on the role conflict, job versus non-job conflict and type A scales reliably differentiated the groups. In contrast, for the job satisfaction items, no difference between the groups was observed. There appeared to be some association between reported occupational stress and BP level.     

Assessing the cumulative effects of stress: The association between job stress and allostatic load in a large sample of Chinese employees

Job stress can lead to various system dysfunctions, but until now no reliable biomarkers for its assessment have been identified. Allostatic load (AL) is an index that enables the cumulative effect on the body of chronic stress to be assessed, and is derived from a set of relevant biological measures. In this study, a 13-parameter index (building on the original 10-item index) was used to examine the relationship between job strain and AL. Participants were 1219 healthy Chinese employees. Job strain was measured using the Job Content Questionnaire, and AL was assessed by various possible stress responses, including blood pressure, cholesterol, indicators of glucose metabolism, and hormone and inflammation markers. AL in the high job strain group differed sharply from that in the low job strain group. The AL score was positively associated with age and educational level. Several individual parameters also differed between the two groups. Men scored significantly higher on AL and cardiovascular and metabolic health outcomes, whereas for women the associations appeared in the biological indicators. Analyses indicated that decision latitude (DL) and job demands were significantly related to AL. Job demands correlated significantly with the primary biological indicators and DL with the secondary health outcomes. In conclusion, this study provides evidence of the value of measuring allostatic load in assessing the chronic effects of job stress.     

Assessing the cumulative effects of stress: The association between job stress and allostatic load in a large sample of Chinese employees

Abstract

Job stress can lead to various system dysfunctions, but until now no reliable biomarkers for its assessment have been identified. Allostatic load (AL) is an index that enables the cumulative effect on the body of chronic stress to be assessed, and is derived from a set of relevant biological measures. In this study, a 13-parameter index (building on the original 10-item index) was used to examine the relationship between job strain and AL. Participants were 1219 healthy Chinese employees. Job strain was measured using the Job Content Questionnaire, and AL was assessed by various possible stress responses, including blood pressure, cholesterol, indicators of glucose metabolism, and hormone and inflammation markers. AL in the high job strain group differed sharply from that in the low job strain group. The AL score was positively associated with age and educational level. Several individual parameters also differed between the two groups. Men scored significantly higher on AL and cardiovascular and metabolic health outcomes, whereas for women the associations appeared in the biological indicators. Analyses indicated that decision latitude (DL) and job demands were significantly related to AL. Job demands correlated significantly with the primary biological indicators and DL with the secondary health outcomes. In conclusion, this study provides evidence of the value of measuring allostatic load in assessing the chronic effects of job stress.     

企业高层管理者内部冲突和解决策略的实证研究

根据对企业高层管理者的调查结果,分析了高层管理者传记性特征、工作压力及情绪和认知冲突之间的关系。研究发现,随着年龄的增加,高层管理者体验到的工作压力会逐渐减少;学历越高,体验到的认知冲突越多;情绪冲突的增多也会引起认知冲突的增加;工作压力的大小与认知冲突呈正相关关系。另外,高层管理者重视以整合的方式解决冲突,其次也会选择竞争的方式处理冲突。     

Job stress,burnout and substance use among urban transit operators: The potential mediating role of coping behaviour

Abstract

Urban transit operators, compared to other occupational groups, have higher rates of mortality and morbidity. A major risk factor is the highly stressful objective environment. This study used structural equation modelling to test a model hypothesizing that transit operators’ coping behaviours in responding to daily job hassles mediate the associations of work stress with burnout and substance use. The study sample consisted of 1231 transit operators who participated in the San Francisco MUNI Health and Safety Study. The results showed a direct and strong association between transit operators’ daily job stress and symptoms of occupational burnout even when a series of controls and coping behaviours were considered. In addition, use of “disengage-deny” and escapist strategies to cope with job stress was positively associated with burnout; the job stress–burnout association was partially mediated through such coping practices. Daily job stress was related to substance use only indirectly and mediated through burnout and use of “disengage-deny” and escapist coping strategies. “Disengage-deny” coping strategies might help reduce substance use whereas escapist coping strategies might increase such use. Overall, our findings suggest that coping behaviour may be an important correlate of transit operators’ ill health. Interventions enabling healthy coping behaviours may help reduce health risks for this occupational group.     

Role stress among Canadian white-collar workers

The incidence of various stressors at work and outside work was examined in a group of public service workers with a large Canadian federal government department. Workers were either in clerical, technical and supervisory ('officers'), or management positions. Measures of work stress included role stressors (load, insufficiency, conflict ambiguity and responsibility), as well as stress due to the physical environment. Both life events and daily hassles were included as measures of non-work stress. The consequences of stress were considered in terms of vocational, psychological, interpersonal, and physical strain, as well as in terms of job satisfaction and organizational commitment. Potential moderators of stress included social support and self-esteem. Among work stressors conflict, ambiguity and insufficiency were the more closely associated with vocational outcomes. MANCOVA followed by discriminant function analysis showed that clerical workers were distinguished by higher levels of insufficiency, officers by higher levels of conflict and the lowest levels of job satisfaction and organizational commitment, and managers by higher levels of perceived responsibility for others. The results are discussed in terms of social role theory.     

Occupational stress and cardiovascular reactivity in blue-collar workers

This study analyses the influence of chronic occupational stress on cardiovascular reactivity (heart rate [HR] and blood pressure [BP] elevation from baseline to maximal challenge) during a standard mental stress test (modified version of the STROOP colour word interference test). The test was applied to a sample of 190 healthy male blue-collar workers at the end of a regular working day. Our research hypothesis was based on the assumption that sustained autonomic activation due to chronic occupational stress may reduce cardiovascular responsiveness to challenge: workers defined by high level of chronic occupational stress exhibited lower maximal HR and BP elevations under challenge as compared to workers with low levels of stress. Three distinct indicators of occupational stress were derived from structured interviews: 'cumulative workload', 'worsening of job conditions', and 'high demand and low job security'. Statistical analysis, using ANOVA, showed that all main effects of chronic stress were in the expected direction (6 of 9 effects were statistically significant at the 0'05 level). These effects remained stable after adjusting for age, hypertensive status, physiological baseline level, cigarette smoking, test performance, and individual style of coping. In summary, cardiovascular reactivity under experimental challenge is modulated by an individual's experience of chronic occupational stress.     

A community study of dual-role stress and coping in working mothers

This paper describes a pilot study in a community in North London of dual-role stress and coping in three groups of working mothers with dependent children at home. One group was married and enjoying comparatively high income; another was 'single' and also with comparatively high income; the third group was 'single' with comparatively low income. There were 15 women in each group. The study was by interview and questionnaire. Evidence of dual-role stress was found in the study, and the results are consistent with conclusions drawn from the literature. However, many women appeared to obtain important benefits from going to work, and there was considerable evidence of good coping, especially in terms of drawing on the informal support of other women. Both the quality of the job and quality of domestic support were important for the working mother's stress management. The relative poverty of organized child-care in Britain was reflected in the child-care problem reported by most of these women and the 'single' women in particular. Low income 'single' women reported greatest levels of stress and strain, financial and child-care stress, and work stress.     

Daily reports of distress: Not for women only

A context-dependence paradigm was developed for research into effects of the menstrual cycle in women. This involved the investigation of situational effects on self-reported distress in both men and women. For 35 consecutive days, 25 women and 36 men working in two occupations that varied in degree of situational stress completed Body Awareness Questionnaires (modified menstrual distress questionnaires) and daily subjective stress ratings. After controlling for contraceptive use, age range, and percentage of body fat, the following variables were selected for a multiple regression analysis as predictors of distress: (a) job stress, (b) feminine values, (c) life stress, (d) subjective stress, (e) type of job, (f) sex, (g) job experience, and (h) history of menstrual distress. Women working in the high-stress job (military police) reported significantly more distress than all the other groups. Life stress was identified as the dominant predictor of distress. In a separate analysis of daily distress scores and menstrual cycle phases for all the women, there was no interaction between the type of job and the menstrual cycle phase on reports of distress. A similar analysis of the effects on sex and shift revealed shift effects in distress for men but not women. Sources of variability for both sexes (shift-work rotation and cycle phase) are discussed.     

Determinants of perceived occupational stress among Chinese offshore oil workers

This is the first comprehensive study to explore the determinants of perceived sources of occupational stress among workers in the rapidly expanding Chinese offshore oil industry. In this study we surveyed 561 Chinese workers in a state-owned oil company using a questionnaire that measured occupational stress and Type A personality behaviour (TABP), social support and other socio-demographic data. Occupational stress was assessed by the Occupational Stress Scale, adapted from the questionnaire developed in previous studies (Cooper & Sutherland, 1987; Sutherland & Cooper, 1996). Using factor analyses, we identified nine sources of stress: 'interface between job and family/social life'; 'career and achievement'; 'safety'; 'management problems and relationship with workmates'; 'physical environment of workplace'; 'living environment'; 'managerial role'; 'ergonomics'; and 'organizational structure'. We performed hierarchical regression analyses on each source of stress with variables reflecting socio-demographic characteristics, TABP and social support. Better-educated workers perceived more stress from the interface between their job and family or social life and career achievement, but less stress from ergonomics. Type A workers perceived more stress from career achievement and the living environment. Social support was significantly associated with four sources of stress. Workers with different job titles perceived stress from different sources. Our findings imply that, in the stress management of offshore oil workers, different strategies and methods could be applied to different occupational groups, and to workers with different personalities and socio-demographic characteristics.     

Relations between stressors and group perceptions: Main and mediating effects

Most orgnizations these days utilize groups for the performance of at least some tasks. There is therefore a need to examine the relationthip between job stressors and group functioning. Until now it has been proposed that employees who perceive high levels of stress in their jobs will have negative perceptions of the groups in which they work, in the form of reduced altruism and collective efficacy. They may also have higher levels of psychological strain. This study examined relations between job-related stressors and group perceptions (collective efficacy 3rd the prevalence of altruistic behaviour) in a sample of 2403 mililitary personnel, comprising 31 companies in two US Anny combat brigades. We also examined whether group perceptions mediated the relationship between stressors and both job satisfaction and subjective well-being. Results indicated that stressors were negatively associated with measures of group perceptions, and both job satisfiction and well-being. Furthermore, mediated regression analyses suggested that relations between interpersonal conflict and both job satitfaction and well-being were partially mediated by both group perception measures. These finding suggest that work-related stressors may negatively impact on group functioning, which may lead to employee strains. Implications of these finding are discussed, and suggestions are made for future research.     

Job stress, satisfaction and mental health of factory workers in Bangladesh

The present study examined the relationship between job stress, job satisfaction and mental health, and attempted to assess the effects of job stress on different parameters of satisfaction and mental health in the context of two groups of Bangladeshi factory workers. There were 26 subjects in a 'high stress' group and 33 in a 'low stress' group. Individual data were collected by using the Stress and Arousal Checklist, the Job Satisfaction Scale, the General Health Questionnaire, absenteeism by sick leave, a self-esteem at work scale and heart rate monitor. Chi-square and t-tests were applied in the analyses of these data by group. The results, quite expectedly, showed that a greater number of high stress subjects were dissatisfied and had poorer mental health than low stress subjects. The results also showed that low stress subjects were significantly more satisfied and possessed better mental health than the high stress subjects. It would appear that the experience of stress plays an important role in determining the quality of working life of Bangladeshi factory workers having similar consequences in terms of health and well-being to those observed in developed countries. The dynamics of absenteeism in Bangladesh are discussed.     

Job stress, social support, job satisfaction and absenteeism among offshore oil personnel

The major aim of this study was to examine how job stress in the offshore working environment may affect workers experience of strain. This study also analyses both the main and moderator effect of social support on the association between job stress and strain. The association between strain and absenteeism is also analysed. The analyses are based on a self-completion questionnaire survey among employees on offshore oil installations in the Norwegian part of the North Sea (n = 1137). The data collection was carried out in 1994. A similar study was conducted in 1990. Job stress was found to be associated with job dissatisfaction, as well as experience of strain. Social support from a supervisor had a main effect on strain. Some evidence of the moderating effects of social support were found. The employees who had been absent from work experienced most strain. It is concluded that job stress predicted job dissatisfaction and strain. In turn, strain and absenteeism were associated with each other. These results suggest that improving organizational and social factors should be the focal area in health promotion in the offshore oil industry.     

Daily reports of distress: Not for women only

Abstract

A context-dependence paradigm was developed for research into effects of the menstrual cycle in women. This involved the investigation of situational effects on self-reported distress in both men and women. For 35 consecutive days, 25 women and 36 men working in two occupations that varied in degree of situational stress completed Body Awareness Questionnaires (modified menstrual distress questionnaires) and daily subjective stress ratings. After controlling for contraceptive use, age range, and percentage of body fat, the following variables were selected for a multiple regression analysis as predictors of distress: (a) job stress, (b) feminine values, (c) life stress, (d) subjective stress, (e) type of job, (f) sex, (g) job experience, and (h) history of menstrual distress. Women working in the high-stress job (military police) reported significantly more distress than all the other groups. Life stress was identified as the dominant predictor of distress. In a separate analysis of daily distress scores and menstrual cycle phases for all the women, there was no interaction between the type of job and the menstrual cycle phase on reports of distress. A similar analysis of the effects on sex and shift revealed shift effects in distress for men but not women. Sources of variability for both sexes (shift-work rotation and cycle phase) are discussed.     

Evidence for the need to distinguish between self-initiated and organizationally imposed overload in studies of work stress

This study attempts to enhance our understanding of the inconsistencies reported in the literature concerning the relationship between work overload and work outcomes. We tested the proposition that work overload should be divided into two constructs based on its source: self-initiated overload (SIO), and organization-imposed overload (OIO). Based on the work stress and job crafting literatures, we expected that SIO and OIO would tend to relate differentially to the work outcomes of job satisfaction, emotional exhaustion, work–family conflict, job performance, and helping organizational citizenship behaviours. A study was conducted using three samples, the first consisting of full-time employed students in three countries (N?=?116), the second consisting of the nursing staffs of six private hospitals in Switzerland, and the third consisting of 161 middle manager–supervisor dyads in Switzerland. Two different measures of SIO and OIO were used. SIO was found to have a more beneficial relationship with the work outcomes than OIO, general supporting our hypothesis. Theoretical and practical implications are discussed.     

ENOP: Organizational issues in hospitals

Abstract

The major aim of this study was to examine how job stress in the offshore working environment may affect workers experience of strain. This study also analyses both the main and moderator effect of social support on the association between job stress and strain. The association between strain and absenteeism is also analysed. The analyses are based on a self-completion questionnaire survey among employees on offshore oil installations in the Norwegian part of the North Sea (n = 1137). The data collection was carried out in 1994. A similar study was conducted in 1990. Job stress was found to be associated with job dissatisfaction, as well as experience of strain. Social support from a supervisor had a main effect on strain. Some evidence of the moderating effects of social support were found. The employees who had been absent from work experienced most strain. It is concluded that job stress predicted job dissatisfaction and strain. In turn, strain and absenteeism were associated with each other. These results suggest that improving organizational and social factors should be the focal area in health promotion in the offshore oil industry.     

Direct and indirect conflicts at work in China and the US: A cross-cultural comparison

Abstract

Most studies on interpersonal conflict at work have been conducted in Western countries. However, cultural differences may affect how people behave towards each other, and understanding these differences may shed light on how people in culturally dissimilar countries experience stress. Using the Cross-Cultural Interpersonal Conflict Scale (CC-ICS) developed for this research, we assessed both direct (face-to-face) and indirect (negative behaviour behind someone's back) conflict at work in 166 and 204 university employees from China and the United States (US), respectively. Confirmatory factor analyses supported a three-factor structure (direct conflict, indirect conflict engaged in by oneself, and indirect conflict by others) of the CC-ICS in both countries. MANCOVA and Bonferroni-adjusted univariate tests revealed that US employees reported more indirect conflict, both by self and by others against self. Moderated regression analyses showed that country moderated the relations between interpersonal conflict and job strains. Direct conflict played a more important role in predicting US employees’ psychological strains, whereas indirect conflict played a more important role in predicting Chinese employees’ physical symptoms. Hotelling t-tests showed that in China indirect conflict by others was more strongly related to psychological strains than was direct conflict. Thus, employees’ cultural backgrounds appear to be associated with how they express conflict behaviours.     

Job stress and employee strain in Indian executives

Abstract

This paper reports a study which examined: the effects of job stress on strain, the pattern of stress and strain in three different work groups, and differences in the levels of job stress and strain due to occupational level The respondents consisted of ‘executives’ from a large steel manufacturing organization. Regression analyses indicated that job future ambiguity had a significant negative effect on job satisfaction in each group of executives. Further, role overload (in the case of production executives) and role ambiguity (in the case of data processing executives) had negative effects on job satisfaction. Role overload accounted for fatigue among the personnel as well as among production executives. The data indicated that the patterns of stress and strain were different in the three groups of employees. The examination of differences due to occupational level indicated that the employees of middle levels had more role ambiguity than those at the higher levels. No significant differences were observed on other dimensions. The implications of these findings are discussed.     

Social antecedents of the role stress and career-enhancing strategies of newcomers to organizations: A longitudinal study

Newcomers experience uncertainty and stress following entry into an organization. Two features of socialization are important for reducing their stress: socialization tactics and relations with superiors and co-workers. The present study tests a structural equation model, including, first, the effects over time of initial institutional socialization tactics and, second, the association between social relations at the workplace on newcomers’ role stress and career-enhancing strategies, two years later, among a large (N=661) international sample of job and organization stayers. Using LISREL 8.3 the results indicate a good fit between the model and data on several fit indices. Institutional socialization tactics had a significant association with newcomers’ relations with both their superiors and co-workers, and a significant negative association with their role conflict. Newcomers’ relations with superiors had a negative relationship with their role ambiguity, and a positive relationship with two kinds of career-enhancing strategies that they use to aid in their adaptation to their work situation. The relations of newcomers with co-workers were positively related to role conflict and negatively related to role ambiguity. Co-worker relations were also positively related to immediate career-enhancing strategies. Role conflict was positively related to immediate and negatively related to intermediate career-enhancing strategies, while role ambiguity was negatively related to intermediate career-enhancing strategies. The results are discussed in relation to their theoretical and practical importance.     

Social antecedents of the role stress and career-enhancing strategies of newcomers to organizations: A longitudinal study

Newcomers experience uncertainty and stress following entry into an organization. Two features of socialization are important for reducing their stress: socialization tactics and relations with superiors and co-workers. The present study tests a structural equation model, including, first, the effects over time of initial institutional socialization tactics and, second, the association between social relations at the workplace on newcomers' role stress and career-enhancing strategies, two years later, among a large (N=661) international sample of job and organization stayers. Using LISREL 8.3 the results indicate a good fit between the model and data on several fit indices. Institutional socialization tactics had a significant association with newcomers' relations with both their superiors and co-workers, and a significant negative association with their role conflict. Newcomers' relations with superiors had a negative relationship with their role ambiguity, and a positive relationship with two kinds of career-enhancing strategies that they use to aid in their adaptation to their work situation. The relations of newcomers with co-workers were positively related to role conflict and negatively related to role ambiguity. Co-worker relations were also positively related to immediate career-enhancing strategies. Role conflict was positively related to immediate and negatively related to intermediate career-enhancing strategies, while role ambiguity was negatively related to intermediate career-enhancing strategies. The results are discussed in relation to their theoretical and practical importance.