浅析我国连锁企业绿色营销发展状况

随着我国经济社会发展,消费者逐渐形成了绿色消费观念,诸多连锁企业逐渐更加重视绿色营销。本文对我国连锁企业绿色营销的发展状况进行了分析,识别出其中存在的问题,并提出了包括以企业文化进行绿色营销理念建设、健全法规制度等在内的建议。     

正面网络口碑对消费者绿色消费意向的影响机制研究

绿色消费是一种强调可持续发展的消费行为,促进绿色消费是消费领域的一场深刻变革。网络口碑(E-WOM)是一种强大的信息传播方式,是消费者做出决策前的重要参考依据。积极正面的网络口碑能够促进消费者产生绿色消费意向,进而激发和释放绿色消费需求。为探究正面网络口碑如何对消费者绿色消费意向产生影响,文章以计划行为理论为基础,构建了影响机制模型,通过问卷调查的方式收集数据,采用回归方法进行实证分析。研究结果表明：正面网络口碑对消费者绿色消费意向具有显著正向影响;正面网络口碑对消费者绿色消费态度、绿色消费主观规范、绿色消费知觉行为控制均具有正向影响作用;消费者绿色消费态度、绿色消费主观规范、绿色消费知觉行为控制在正面网络口碑与绿色消费意向二者关系中均起着中介作用。研究结论有助于企业合理管理网络口碑,发挥口碑营销优势,促进绿色产品营销。     

论生活方式营销

目前，基于生活方式的市场细分方法被普遍的采用，生活方式营销这一概念也被越来越多的提及。但是，以往的研究并没有过多地涉及到生活方式营销的效用性。本文回顾了生活方式以及生活方式营销的涵义，之后从消费者需求变化、市场细分、概念设计、沟通、体验和营销传播六个理论方面阐述如何有效地进行生活方式营销。     

绿色产品密度对购买意愿的影响北大核心CSSCI

绿色营销背景下产品的空间合理性摆放已经成为消费者购买线索的重要来源。绿色消费者往往会综合考虑各种产品因素以满足自身购买需求,但目前尚没有研究将产品密度作为一个考虑因素来探究其对个体绿色消费行为的影响。此外,在绿色消费不断发展的背景下,深入挖掘如何促进消费者绿色购买行为这一课题变得越来越重要。空间线索在消费者购买决策中起至关重要的作用,研究绿色产品密度对消费者行为的影响有重要的意义。基于空间线索视角,探究绿色产品密度对消费者购买意愿的影响,并且引入产品身份象征属性这一调节变量进行深入探讨。运用Spss 26.0软件进行单因素方差分析,验证绿色产品密度对消费者购买意愿的主效应;使用Process 3.0插件进行bootstrap分析,检验绿色价值的中介效应;进行双因素方差分析,检验产品身份象征属性的调节效应。研究结果表明,相对于绿色产品密度低时,绿色产品密度高时,消费者对绿色产品的购买意愿就越高;绿色价值在绿色产品密度对购买意愿的影响中起中介作用。与此同时,产品身份象征属性调节绿色产品密度对消费者购买意愿的影响。具体而言,当绿色产品具有身份象征属性时,相对于绿色产品密度高,绿色产品密度低更能提升消费者购买意愿;而当绿色产品不具有身份象征属性时,相对于绿色产品密度低,绿色产品密度高更能提升消费者购买意愿。研究结果从空间线索视角,拓展了已有研究关于产品密度在绿色产品领域中的研究,具有一定的理论意义,同时也为商家和营销人员利用产品摆放来促进消费者绿色购买行为提供决策建议。     

消费者转换绿色产品过程中的影响因素

企业在绿色产品营销中．应从消费者的角度出发，了解他们消费的动机和行为方式，促进他们的消费向绿色产品转换，这将直接关系到企业绿色营销的效果。     

企业绿色营销创新的实现途径

绿色产品需求和消费产生了巨大的绿色市场,从而推动了企业绿色营销的发展。绿色营销是企业以消费者对绿色产品消费为中心和出发点,     

现代商业时代的企业绿色营销

现代商业时代的绿色营销,要做好企业内部的绿色公关和外部绿色公关,实现企业绿色营销。要与政府部门建立被信任的关系,与社区保持良好的关系,建立与消费者的互信互惠关系。     

田园牧歌景区竞争力提升策略探析

随着都市人们生活方式的改变，农业休闲旅游成为中国旅游业市场一大亮点，其中畜牧文化游更是农业休闲游的重要产品，吸引众多消费者眼球。本文研究田园牧歌景区发展现状和存在的主要问题，并借鉴优秀旅游景点成功经验，从管理体制、文化内涵、差异化产品及营销策略等方面提出改进措施，以提升景区竞争力。     

绿色营销实施的博弈分析

绿色营销是一种新的营销理念和营销模式,企业实施绿色营销不仅涉及到自身经营的众多环节和方面,而且也受其它企业决策的影响,绿色营销的全面实施是企业间博弈的结果.建立了完全信息下企业间的绿色营销博弈模型,讨论了不同条件下博弈模型的不同解,并据此提出了取得模型帕累托解的措施.     

中国制造企业绿色供应链管理因素研究

随着经济全球化和中国入世,绿色供应链管理已逐步成为中国制造企业提升国际竞争力的重要战略。但是,绿色供应链管理在中国还处在起步阶段,缺乏相应的研究以指导实践。本文借鉴国外文献和国内环保专家设计问卷进行调研,采用因子分析方法,并借助社会科学统计软件SPSS,识别出中国制造企业绿色供应链管理压力/动力、实践和绩效的主要因子。在上述基础上,对数据结果进行分析,并结合中国制造企业的情况进行讨论。     

重复购买的产品生命周期模型研究

产品生命周期是市场营销中的重要概念,对产品所处阶段精确分析直接影响到企业的战略决策。本文在Bass模型的基础上加入了重复购买因素,完整地考察了整条产品生命周期曲线,并进一步对影响模型各参数地企业内外部因素进行了分析 ;然后,文章还根据我国部分商品的实际资料对模型进行了验证 ;最后,指出企业在各阶段的营销启示。     

Marketing Strategies and Market Prospects for Environmentally-Friendly Consumer Products1

Recent evidence suggests that the extent of consumer adoption of ‘green’ products is much less than would be indicated by the enthusiastic opinion poll evidence concerning public attitudes towards environmentally-friendly consumption. This paper reports on an empirical analysis of firms' marketing strategies and their influence on consumer demand for green products. In twenty 2–3 hour interviews with senior managers, four representative groups of markets were analysed household detergents, paper (recycled), petrol (unleaded) and automobile technology (focusing on catalytic converters). According to managers, firms' marketing strategies influenced consumer demand by making green technologies available in the fwst instance. However, barriers to supplying green products that show panty with, or better performance than, conventional technologies constrain pricing and communication efforts Managers stressed that, in the absence of clarity of green products' environmental benefits, product performance and other attributes, not green benefits, remain the main determinants of product preference and choice. Promotions focused much more on consumers than distribution channels, yet channel acceptance and support of green innovations are paramount in facilitating sales. Firms see the costs of generating and promoting desirable green technologies as barriers to diffusion in the immediate future. Legislation and/or economic incentives may help, but manufacturers are not optimistic that future green consumption rates will accelerate. The results also highlight several propositions concerning the discrepancy between consumer environmental concerns and purchasing actions which warrant further testing: there is mis-specification of green products in relation to consumers'needs; there are barriers to perceptions of green products' environmental impact and consumers' free ride due to individual self-interest.     

零售商主导下促进绿色产品需求的联合研发契约协调研究

针对绿色环保产品价格过高,阻碍其成为主流消费品这一现实问题,在绿色经济背景下,探讨零售商向负责绿色研发成本投入的制造商提供不同联合研发契约时的供应链均衡策略和协调问题。以零售商主导的双边垄断型绿色供应链为研究对象,在考虑消费者环保意识、产品绿色度水平、价格等多种因素影响需求的基础上,分别探讨批发价契约、成本分担契约和两部制契约对绿色产品需求、供应链成员利润及渠道利润的影响。结果表明,成本分担契约无法实现供应链成员利润的Pareta改进;一定条件下,两部制契约可以实现供应链成员利润的双赢,并提高绿色产品的市场需求。此外,虽然消费者环保意识的提高并不总是会带来绿色产品市场需求的增加,但却总是会使得绿色供应链的利润提高;并且较高的消费者环保意识将激励企业追求一个较低的绿色成本系数,从而促使企业积极进行绿色技术创新努力。     

原产国效应与原产地效应的实证研究--中韩比较

本研究在国际营销研究领域里比较广泛探讨的原产国效应(Country of Origin Effect)的基础上,分析了中国消费者在评价国内外品牌时所产生的原产地效应(Region of Origin Effect)问题.根据韩国/中国和上海/沈阳的原产国和原产地效应的实证分析,发现中国消费者评价韩国或中国产品时不受原产国效应的影响,但却受到原产地效应影响,这是本研究的重要发现,也对企业管理实践具有重要意义.     

Firm-level correlates of emergent green supply chain management practices in the Chinese context

Greening the supply chain is increasingly a concern for many business enterprises and a challenge for logistics management in the 21st century. Of particular concern is how to arouse organizational environmental awareness and put environmental activities into practice in the logistics activities of their supply chains. This paper investigates the correlation of two major factors, organizational learning and management support, with the extent of adoption of green supply chain management (GSCM) practices in Chinese manufacturing firms, where their inbound and outbound logistics activities are potential polluters to the environment. Organizational and operational learning was derived from the firm's experience with programs such as total quality management and environmental management systems. Management support included support for GSCM ideas and practices from top and middle-level management and cooperation across organizational functions. We find significant positive relationships between organizational learning mechanisms, organizational support and the adoption of GSCM practices, after controlling for a number of other influences including regulations, marketing, supplier, cost pressures, industry levels of the relevant practice and organizational size. Implications of our findings on logistics management are discussed.     

Die Geld-zur��ck-Garantie �C Mehr als nur ein Qualit?tsindikator?

Money-back guarantees have become an increasingly popular tool for marketing managers??mainly because they are regarded as an effective means to signal product quality. However, from an academic perspective there is sparse empirical evidence on whether such a signaling effect really exists and, most importantly, whether it influences consumer decision making. Hence, the objective of the paper is to empirically analyze the consequences of money-back guarantees on consumer buying behavior in a holistic theoretical framework accounting for both cognitive and affective consumer responses. Our results reveal that the existence of the rather cognitively driven signaling effect of a money-back guarantee is contingent on several factors: Besides the type of the product (search versus experience good), it particularly depends on consumer knowledge as well as on whether a money-back guarantee is offered for a strong or for a rather weak brand. In addition, we show that a money-back guarantee also induces affective consumer responses which additionally contribute to consumer buying behavior. These responses are mainly due to the guarantee??s insurance function reducing consumer uncertainty about product features.     

网络口碑动机与口碑行为的关系研究

了解消费者网络口碑传播的动机与行为规律是企业制定针对性网络口碑营销策略的重要前提。本文在深入访谈和问卷调查的基础上,通过因子分析发现了消费者口碑传播的九种动机,并采用回归分析研究了动机与口碑传播行为的关系,发现社区兴盛、信息回报、情感分享、支持/惩罚商家、改进服务、提升形象和获得奖励这七种动机对口碑传播行为具有显著影响。     

Designing a long range marketing strategy for services

The purpose of the article is to develop a frame of reference for long range marketing strategy, labelled the Three Stage Model which could benefiti the attempts of service firms and institutions to successfully introduce marketing and eventually achieve marketing-orientated operations. The author stresses some organizational aspects especially concerning the use of traditional marketing departments for handling an organization's marketing function. The views on service marketing are supported by a substantial amount of empirical evidence from the industrial and the consumer service sector. The frame of reference and the organizational views of the marketing of services will be equally valid for industrial marketing of services and for marketing consumer services.     

Consumer Behaviour and Order Fulfilment in Online Retailing: A Systematic Review

This paper provides a systematic review of consumer behaviour and order fulfilment in online retailing. The objective of this review is threefold: first, to identify elements of order‐fulfilment operations that are relevant to online consumer behaviour (purchase, repurchase, product return); second, to understand the relationship between order‐fulfilment performance and consumer behaviour; and third, to inspire future research on developing consumer service strategies that takes account of these behavioural responses to order‐fulfilment performance outcomes. The paper is based on a systematic review of literature on online consumer behaviour and order‐fulfilment operations, mainly in the fields of marketing and operations, published in international peer‐reviewed journals between 2000 and September 2015. This study indicates that the current literature on online consumer behaviour focuses mainly on the use of marketing tools to improve consumer service levels. Very little research has been conducted on the use of consumer service instruments to steer consumer behaviour or, consequently, to manage related order‐fulfilment activities better. The study culminates in a framework that encompasses elements of order‐fulfilment operations and their relationship to online consumer behaviour. This paper is the first comprehensive review of online consumer behaviour that takes aspects of order‐fulfilment operations into account from both marketing and operations perspectives.     

政府市场规制、产品消费选择和企业绿色技术创新

本文通过构建由地方政府、企业和消费者组成的绿色技术创新系统演化博弈模型,分析了不同现实情形下系统的均衡策略演化过程,并借助系统动力学实验方法进一步研究了相关因素对系统均衡的影响。研究发现:(1)在绿色技术创新演化博弈系统所有可能的均衡策略中,只存在三个稳定的均衡策略,即地方政府、企业和消费者的策略分别为(市场规制,不绿色技术创新,购买传统产品)、(市场规制,绿色技术创新,购买传统产品)、(市场规制,绿色技术创新,购买绿色产品)。(2)企业绿色技术创新品牌收益和消费者绿色产品消费的经济收益是影响博弈演化系统最终向不同稳定均衡策略演进的主要因素。(3)在第一种均衡状态下,产品的基础价值、绿色偏好收益、绿色消费意识和产品价格等是影响消费者购买绿色产品的主要因素;在第二种均衡状态下,政策收益、规制成本及产品市场需求量是影响政府采取市场规制策略的主要因素;在第三种均衡状态下,绿色技术创新补贴系数、市场规制强度和企业绿色技术创新品牌收益是影响企业采取绿色技术创新策略的主要因素,且各影响因素对博弈主体策略选择的方向和边际的影响均存在较大差异。上述结论将为进一步完善绿色发展理论提供参考,也为构建市场导向的绿色技术创新体系提供借鉴。