辱虐管理从何而来?来自期望理论的解释

本研究旨在从期望理论的角度探究辱虐管理的成因,认为主管的任务难度和任务效价会引发对下属的辱虐管理行为,而主管的负面情绪在这个过程中起中介作用。本文以长沙6家大型制造型企业为样本来源,采用结构化的配对问卷,匹配92名主管和303名员工,层级回归结果表明:(1)任务难度正向影响主管的辱虐管理行为;(2)任务难度正向影响主管的负面情绪;(3)主管负面情绪在任务难度与辱虐管理的关系中起中介作用,同时在任务难度和任务效价的交互效应对辱虐管理的影响过程中起中介作用;(4)主管任务效价负向调节任务难度与负面情绪之间的关系,同时负向调节任务难度与辱虐管理之间的关系。     

积极组织行为学视角下辱虐管理与员工乐观解释风格对离职倾向的影响研究北大核心CSSCI

基于情感事件理论和情绪认知评价理论,通过对56家企业332位员工的有效问卷调研,考察了辱虐管理对离职倾向的影响,以及消极情绪的中介作用和乐观解释风格的调节作用。研究结果发现:辱虐管理对消极情绪、离职倾向具有显著正向影响;消极情绪中介了辱虐管理和离职倾向的关系;乐观解释风格调节了辱虐管理通过消极情绪影响离职倾向的作用,即员工乐观解释风格越高,消极情绪所带来的影响越弱,离职倾向也会因此降低。     

辱虐管理对建言行为影响及机制

尽管建言行为对于组织变革与发展的意义重大,然而现实中许多员工的建言行为通常并不尽如人意,管理者领导行为的辱虐方式应是非常重要的影响因素之一.本文旨在研究辱虐管理对员工建言行为的影响,并以社会认同理论和文化及价值观为基础,研究组织认同和组织自尊在以上关系所起的中介作用,员工权利距离感在其中的调节作用.研究以广州一家大型制造型企业中302名员工和78名管理者作为研究对象,采用层级回归分析对问卷调查所获得的匹配数据进行分析.结果表明:辱虐管理对员工的建言行为有显著的负向影响,员工的组织认同和组织自尊在其中起完全中介作用;员工的权力距离感越大,辱虐管理对员工的组织认同和组织自尊的负面影响越小.     

基于工作投入与核心自我评价视角的辱虐管理与员工主动行为研究

基于自我决定理论和行为弹性理论,深入研究了辱虐管理为何以及怎样影响员工的主动行为.研究结果表明,主管的辱虐管理对员工的主动行为具有显著的负向影响,而工作投入在辱虐管理与主动行为的关系中起着完全中介作用,即辱虐管理会降低员工在工作中的投入,继而减少了主动行为.同时,核心自我评价会削弱辱虐管理的直接效应和工作投入的间接效应,即相对于低核心自我评价的员工,高核心自我评价的员工较少因为主管的辱虐管理而降低其工作投入,进而较少减少主动行为.     

不打不成器:挖掘辱虐管理的正效应、负效应和净效应

辱虐管理一直是负面组织行为的研究热点,近年呈现一些新趋势,特别是在崇尚“不打不成器”的本土情境下,挑战视之为“绝对恶魔”的呼声渐起。理论创始人Tepper也呼吁进行更多的研究来比较与整合其正面和负面效应。摒弃已有研究忽视辱虐管理主观目的性的研究惯例,从概念本源出发,整合感知控制理论与有限控制理论双重线索,探讨了辱虐管理与下属绩效的倒U型关系及其成因。453份配对样本的Fieller法和J-N法检验结果支持了倒U型假设,并揭示辱虐管理对下属自我努力有凹型影响,较大程度上促进下属的纠偏努力,对自我损耗有凸型影响,加剧损耗;正负效应的叠加导致倒U型净效应出现。研究结果有助于深化辱虐管理影响机制研究,也有助于丰富和拓展非线性方法研究。     

上级辱虐管理对员工建言行为的影响——来自制造型企业的证据

探讨辱虐管理与建言行为之间的关系,并研究组织自尊和个性控制点在以上关系中的中介和调节作用。以广东省两家大型制造型企业410名下属和111名主管为配对样本,采用验证性因子分析对模型进行检验,运用回归分析方法分析辱虐管理对员工建言行为的影响及其机制,研究组织自尊在其中的中介作用以及员工个性控制点的调节作用。实证结果表明,辱虐管理对员工抑制性建言行为和促进性建言行为均有显著的负向影响,组织自尊在两者之间起到完全中介作用;员工个性控制点对辱虐管理与组织自尊之间的关系具有显著的调节作用,员工个性控制点水平越高(越内控),辱虐管理对组织自尊的负面影响越小;员工个性控制点水平越低(越外控),辱虐管理对组织自尊的负面影响越大。     

辱虐管理、员工信任与离职倾向:传统性的调节作用

本研究聚焦于探析辱虐管理对员工离职倾向的影响机制,重点验证了员工信任和传统性在其中所起的中介与调节作用。以北京市6家中等规模的电子制造企业中273名员工为研究对象,研究显示:辱虐管理负向影响员工信任,进而正向影响员工离职倾向;员工传统性调节了辱虐管理和员工信任、员工信任和离职倾向之间的关系,员工的高传统性程度不仅可以弱化主管辱虐管理对员工信任的负向影响,还可以强化员工信任对离职倾向的负向影响。     

辱虐管理、心理安全感知与员工建言

基于中国组织情境中辱虐管理对员工建言行为影响的研究,认为企业上级领导实施辱虐管理,首先会削弱员工的心理安全感,继而影响员工建言行为,心理安全感知是辱虐管理与员工建言之间的关系的中介。此外,研究结论还表明,辱虐管理对心理安全感知的削弱作用会受到员工不确定性规避特质的影响,对于高不确定性规避的员工而言,企业上级领导实施辱虐管理,此类员工感受到的"心理不安全"更强。最后,以来自新疆维吾尔自治区2家石化企业中的258名员工和102名上级领导的配对数据验证了以上理论假设。     

辱虐管理对员工人际偏差行为的影响及其作用机制研究

以一家大型制造企业的229名员工为样本,从"压力源-紧张状态-后果"的视角,基于社会交换理论,研究辱虐管理对员工人际偏差行为的影响,并进一步分析了工作压力与自我控制能力在以上关系中所起的中介和调节作用。研究发现,辱虐管理作为员工工作生活中的压力源之一,对工作压力有显著的正向影响,进而导致员工产生人际偏差行为;员工自我控制能力可以调节工作压力与人际偏差行为之间的关系,较高的自控水平不仅可以削弱工作压力对人际偏差行为的正向影响,还可以弱化工作压力在辱虐管理与人际偏差行为之间所起的中介效应。     

自我损耗理论视角下领导宽恕对领导辱虐行为的影响研究

基于自我损耗理论的视角,采用问卷调查法,以94名领导和353名下属为样本进行统计分析,考察了领导宽恕对领导辱虐行为的影响,并探讨了资源损耗的中介效应与自我导向动机的调节作用。研究结果表明：资源损耗在领导宽恕与领导辱虐行为之间起中介效应;自我导向动机在领导宽恕与资源损耗之间具有调节效应,即自我导向动机越强,领导宽恕对资源损耗的正向影响越大;自我导向动机调节了资源损耗在领导宽恕与领导辱虐行为之间所起的中介效应,即自我导向动机越强,中介效应越大。     

客户关系管理价值链研究

在电子商务时代,以客户为中心的客户关系管理(CRM)成为增强企业核心竞争是客户价值管理,本文对CRM价值链进行了初步探讨,提出了CRM价值链模型,并对CRM价值链的基本阶段及其支持条件进行了深入的分析.     

The management of development— The next decade

In this article the author argues that the last decade of development has proved to be a myth. He suggests that the poor countries have probably been exploited during this period. He believes that ‘aid’ programmes have badly misfired. However he is constructively critical and puts forward guidelines for planning and action. While he acknowledges that the task is huge he believes that we have the potential, given the desire to achieve success.     

项目团队有效性的影响因素界定与实现

本文从项目管理的层面界定了影响项目团队有效性的五个因素即团队价值观、人际互动关系、角色分配、团队领导的能力与团队智慧,这些因素无一不受到项目团队的学习能力的影响,因此,项目团队的学习是提高项目团队有效性的重要途径.由此,本文给出了项目团队的IWRAM学习模式和深度汇谈的具体学习方法.     

Early Retirement: The Case of The Netherlands

ABSTRACT This article takes a closer look at the scope of actual early retirements, reasons for choosing early retirement, the popularity of different types of flexible retirement schemes, and the status of elderly employees within their own organization. It appears that positive reasons for choosing early retirement are more often mentioned by persons in higher professional groups, by those with a higher level of education, and by those who work in the civil service or the service sector. Neutral and negative reasons are mentioned more often by persons in lower professional groups, by those with a lower level of education, and by those working in the industrial sector. Although the motives for opting for early retirement differ, there do not appear to be great differences between categories of respondents if they have been able to choose their age at retirement personally, within specified age limits. Approximately a quarter of the respondents indicated they would leave work at the age of 60, even if this meant a 30% drop in net income.     

The Dynamism of Organizational Practices: The Role of Employment Blueprints

This paper explores how founders’ blueprints affect the dynamism of organizational practices, and in particular the capability to sustain as well as change practices. First, a theoretical argument is developed on the critical role of founders’ blueprints of the employment model, which are difficult to alter and mark firms’ future paths by affecting the dynamism of organizational practices over an extended period of time. Subsequently, case studies of several organizational practices in three management consulting firms in the USA, the Netherlands and the UK illustrate how founders’ conceptions of the employment relationship (i.e. their employment model) affect the way in which competing demands of continuity and renewal are addressed. Moreover, engineering‐ or commitment‐oriented blueprints appear to facilitate the capability to adapt, while autocratic blueprints do not.     

The Management of Redundancies in Europe: The Case of Denmark

The paper presents the findings of comparative and interdisciplinary legal and economic study on managing labour redundancies in seven EU member countries. It is structured for comparability between the systems examined. The introductory section contains an account of the evolution of the Danish labour market, with special reference to redundancy trends, of the features of the programmes for managing redundancies, of the roles of firms and the ‘external environment’ in handling workforce adjustments. The second section presents a map of policies that work to prevent labour redundancies (preventive measures) such as flexibility, training etc. Next, the instruments for handling temporary labour redundancies (retentive measures) are examined (e.g. short-time working, temporary layoffs etc.). The following section is devoted to instruments and programmes involved in the management of permanent labour redundancies (expulsive measures), e.g. collective dismissals, severance pay etc. The final section provides an overall assessment of the Danish system for managing labour redundancies, and briefly discusses the national debate on the prospects for reform, in light of the principles and policies of convergence set forth by the European Union.     

The Determinants of Management Development: The Views of MBA Graduates

This article is derived from survey data obtained from a structured sample of 450 MBA graduates and is part of a wider programme of research investigating the current state of management development in Britain. The intention is to analyse the determinants of the amount, the methods and the impact of management development systems in UK organizations and to assess these findings in relation to a comparable analysis of HRD managers. Both the amount and the variety of management development methods are greater than has been previously reported and, for the HRD sample, the impact of this activity is broadly positive. While agreeing on the amount, MBA managers are less enthusiastic about the availability and effectiveness of management development they have experienced. Overall, the management development policy choices made by organizations are consistently the most influential in determining outcomes, and the implications for this are discussed.     

The Management of Redundancies in Europe: The Case of Spain

The paper presents the findings of a comparative and interdisciplinary legal and economic study on managing labour redundancies in seven EU member countries. It is structured for comparability between the systems examined. The introductory section contains an account of the evolution of the Spanish labour market, with special reference to redundancy trends, of the features of the programmes for managing redundancies, of the roles of forms and the ‘external environment’ in handling workforce adjustments. The second section presents a map of policies that work to prevent labour redundancies (preventive measures) such as flexibility, training etc. Next, the instruments for handling temporary labour redundancies (retentive measures) are examined (e.g. short-time working, temporary layoffs etc.) The following section is devoted to instruments and programmes involved in the management of permanent labour redundancies (expulsive measures), e.g. collective dismissals, severance pay etc. The final section provides and overall assessment of the Spanish system for managing labour redundancies, and briefly discusses the national debate on the prospects for reform, in light of the principles and policies of convergence set forth by the European Union.     

The Decline of Deference: The Political Context of Risk Communication

Risk communication is seen as an important adjunct to the process of siting locally noxious facilities. To understand how risk communication might function in such a process, one needs to understand the political context that gives rise to public opposition to such facilities in the first place. This analysis draws on a variety of data to describe the decline of deference, a situation in which a hostile and alienated public is mobilized primarily through ad hoc voluntary organizations, and is increasingly reluctant to defer important decisions to institutional elites. Risk communication programs must be designed to offset the trends that result in the decline of deference. This conclusion differs markedly from the conventional wisdom that risk communication is merely a device for providing information to citizens so sthat they may make more rational decisions.