Characteristics and Dimensions of Ethical Leadership in Public Relations

This study explores the characteristics of leadership in developing and managing ethics in public relations, based on in-depth interviews with 20 public relations executives in the United States. Systematic analysis of the interview data identified multiple dimensions of ethical leadership and ethical knowledge, and suggested that ethical leadership is grounded in personal rather than professional characteristics. Personal ethics, interpersonal behaviors, and articulation of ethical standards emerged as 3 salient characteristics of an ideal leader in facilitating knowledge transfer of ethics in public relations organizations. Ethical knowledge is implicit, intangible, personal, and often difficult to identify or articulate, posing a challenge for the transfer of knowledge through structured and formalized approaches. Theoretical implications and practical recommendations are discussed.     

The embeddedness of organizational performance: Multiple Membership Multiple Classification Models for the analysis of multilevel networks

We present a Multiple Membership Multiple Classification (MMMC) model for analysing variation in the performance of organizational sub-units embedded in a multilevel network. The model postulates that the performance of organizational sub-units varies across network levels defined in terms of: (i) direct relations between organizational sub-units; (ii) relations between organizations containing the sub-units, and (iii) cross-level relations between sub-units and organizations. We demonstrate the empirical merits of the model in an analysis of inter-hospital patient mobility within a regional community of health care organizations. In the empirical case study we develop, organizational sub-units are departments of emergency medicine (EDs) located within hospitals (organizations). Networks within and across levels are delineated in terms of patient transfer relations between EDs (lower-level, emergency transfers), hospitals (higher-level, elective transfers), and between EDs and hospitals (cross-level, non-emergency transfers). Our main analytical objective is to examine the association of these interdependent and partially nested levels of action with variation in waiting time among EDs – one of the most commonly adopted and accepted measures of ED performance. We find evidence that variation in ED waiting time is associated with various components of the multilevel network in which the EDs are embedded. Before allowing for various characteristics of EDs and the hospitals in which they are located, we find, for the null models, that most of the network variation is at the hospital level. After adding these characteristics to the model, we find that hospital capacity and ED uncertainty are significantly associated with ED waiting time. We also find that the overall variation in ED waiting time is reduced to less than a half of its estimated value from the null models, and that a greater share of the residual network variation for these models is at the ED level and cross level, rather than the hospital level. This suggests that the covariates explain some of the network variation, and shift the relative share of residual variation away from hospital networks. We discuss further extensions to the model for more general analyses of multilevel network dependencies in variables of interest for the lower level nodes of these social structures.     

One-mode projection analysis and design of covert affiliation networks

Within the field of national security and counterterrorism a great need exists to understand covert organizations. To better understand these cellular structures we model and analyze these cells as a collection of subsets of all participants in the covert organization, i.e., as hypergraphs or affiliation networks. Such a covert affiliation network structure is analyzed by evaluating the one-mode projection of the corresponding hypergraph. First we provide a characterization of the total distance in the one-mode projection using its corresponding cell-shrunken version. Secondly we evaluate the one-mode projection with respect to the secrecy versus information tradeoff dilemma every covert organization has to solve. We present and analyze affiliation networks representing common covert organizational forms: star, path and semi-complete hypergraphs. In addition we evaluate an example of a covert organization wishing to conduct an attack and compare its performance to that of the common covert organizational forms. Finally we investigate affiliation networks that are optimal in the sense of balancing secrecy and information. We show how any affiliation tree can be improved by altering its structure. Finally we prove that among covert organizational forms in the class of hypertrees with the same number of cells uniform star affiliation networks are optimal.     

The Industry of Illegal Migration: Social Network Analysis of the Brazil‐US Migration System

In this article, we analyse the process of migration by applying a social network methodology. Using the personal network approach, we focus on a case study of the Brazil‐US migration system to analyse the formation of the so‐called “industry of illegal migration”. We suggest that in migration systems, brokerage evolves not only because of historical and cultural changes, but also because the changes emerge within a structured environment in which brokerage can thrive, and this, in turn, causes the social networks to support and produce specialized actors (individuals and organizations) embedded in the “right positions” of the social structure in the migration process. In this particular case study, we suggest that brokerage seems to take place through gender‐oriented networks and the personal experience and structural power of returned migrants. These returned migrants usually have more varied social contacts and types of relationships from which they can obtain richer information about the migration system.     

Is Nature‐Oriented Tourism a Pro‐Environmental Practice?: Examining Tourism–Environmentalism Alignments Through Discourse Networks and Intersectoral Relationships

A key tenet of ecotourism is that interacting with nature through tourism cultivates environmental awareness and responsibility. We examine this assumption by analyzing discourse networks and organizational networks that connect tourism and environmentalism in Newfoundland and Labrador, Canada. Using a combination of interviews, field observation, and web‐based data, we ask: Is there an alignment of tourism and environmental discourse regarding human interaction with and use of coastal environments? Are there meaningful organizational ties between tourism and environmental organizations? We conclude that there is little indication that nature‐oriented tourism is working to produce substantial changes to our broader political ecology.     

Prominence in a Network of Communication: Work Relations in a Children's Psychiatric Hospital*

Colleague consultation in professional organizations is both important and commonplace. One consequence of consultation is that some individuals acquire more prominence than others in the work contact networks. The literature suggests that variation in prominence depends on personal characteristics, such as occupation, education, ascribed traits, and activities both inside and outside the organization. Using sociometric data for the staff members of a psychiatric hospital for children, various hypotheses dealing with the effects of personal attributes are examined. An alternative explanation is that social relations within and between organizational subunits influence the likelihood that subunit members will be prominent in the hospital-wide communication network. The analysis indicates that these subunit relations have direct effects on prominence and also mediate the effects of certain personal characteristics.     

Staying connected under fire: Effects of individual roles and organizational specialization on the robustness of emergency-phase communication networks

Communication network connectivity is central to organizational performance, but maintaining connectivity can be difficult during periods of disruption. During the World Trade Center (WTC) disaster of September 11th, 2001, both emergency response-specialized organizations and organizations without such specialization forcibly adapted to a radically altered environment. Their dynamic communication networks necessarily entailed trade-offs between competing demands for efficiency and robustness to disruption. Of particular importance is whether organizations concentrated activity within a small number of “hub” nodes, and whether those with existing coordinative roles were critical to maintaining connectivity. We examine these questions by analyzing seventeen organizational communication networks in the WTC disaster. We find that organizations maintain connectivity through relatively small numbers of coordinators, but the realization of institutionalized coordinative roles depends upon organizational context. Further, we find distinct patterns of robustness, with the removal of key players leading to mass isolation in specialist networks versus a gradual pattern of failure in non-specialist networks. These results suggest that organizations responding to disruptions within their usual domain of operations will be more likely to retain institutionalized roles when building emergent networks, although this increases the network's fragility in the event of the loss of one of those coordinators. Organizations responding to novel threats may reconfigure more radically, limiting vulnerability to the loss of institutionalized—but not emergent—coordinators.     

Access to Networks in Genderized Contexts: The Construction of Hierarchical Networks and Inequalities in Feminized,Caring and Masculinized,Technical Occupations

This article aims to contribute knowledge on how access to hierarchical networks of communication is constructed through organizational contexts associated with the gendered nature of feminized, caring work and masculinized, technical work, respectively. The article is based on interviews with 43 middle managers. Both men and women in male‐dominated technical occupations and female‐dominated caring occupations were interviewed. Eight interviews with politicians and strategic managers were also carried out. The results show that middle managers' access to hierarchical networks differs between feminized and masculinized contexts; hierarchical networks between organizational levels are common in male‐dominated technical jobs, while such networks are almost non‐existent in female‐dominated caring occupations. The results illustrate how organizational conditions follow the gender segregation in organizations and the labour market and, further, how these contexts shape men's and women's access to hierarchical networks. The results also illustrate how the patterns of networks create and reproduce inequalities in sex‐segregated organizations.     

文化、制度与结构:中国社会关系研究

非正式关系渗透在政治和经济领域的正式组织和科层体系之中,被认为是中国社会关系的重要特征。本文梳理韦伯以来讨论中国社会关系的重要研究,归纳出四种讨论中国社会关系的不同路径:"特殊主义"和科层制、庇护主义、儒家社会理论与"关系",以及社会网络研究。这些路径在理论背景、研究主题和写作时间上各有特点,有些路径中还隐藏着不同程度的价值判断。梳理显示出三支讨论社会关系的脉络:侧重特定政治经济背景的制度视角、侧重伦理涵义的文化视角,以及社会网络分析所代表的结构视角。本文认为,应当将文化、制度与结构视角相结合,分析社会关系的结构特征与伦理内涵为转型社会的科层制建设以及制度变迁提供了怎样的基础。     

“Trust Me”: Differences in expressed and perceived trust relations in an organization

The possibility of resolving the tension between trust as a psychological condition and trust as a general organizing principle depends on assumptions about the convergence of expressed and perceived trust relations. In empirical organizational research these assumptions are frequently left implicit and only rarely modeled directly. Using data that we have collected on trust relations within the top management team of a multiunit industrial group we specify and estimate multivariate exponential random graph models (ERGMs) that reveal important differences in the structural logics underlying networks of expressed and perceived trust relations. Results confirm that trust induces awareness and produces expectations of reciprocity – features that are consistent with the view of trust as a general organizing principle. Results also show that networks of perceived trust relations are characterized by tendencies toward reciprocity and generalized giving of trust. When multivariate network effects are introduced, however, expressed trust relations no longer show a significant tendency toward reciprocation. Interpreted together these results suggest that: (i) the distribution of expressed and perceived trust relations differs; (ii) expressed trust relations in organizations are more hierarchical than are perceived trust relations, and (iii) expressed and perceived trust relations need to be modeled jointly. These findings suggest caution in the adoption and interpretation of trust only as a general organizing principle, and suggest that psychological mechanisms also play an important role in the making and breaking of trust relations within organizations.     

Beyond Cans and Capacity

Many essential public services are provided through networks of community‐based nonprofit organizations. Previous research has demonstrated that simply providing additional resources to these organizations is insufficient to better address demands for public services. We also know little about how and why these organizations adopt network‐level objectives related to service provision. In this analysis, we expand the focus of service provision beyond capacity to incorporate the unique roles that define the very existence of nonprofit organizations, and how these roles affect organizational behavior with respect to service network objectives. We use focus group, survey, and administrative data from one hundred community‐based nonprofit organizations in an emergency food service network to explore the relationships among capacity, roles, and specific program objectives.     

Voluntary Associations' Impact on the Composition of Active Members' Social Networks: Not an Either/Or Matter

Membership in voluntary associations is often assumed to have a homogenizing or diversifying impact on the social composition of members' personal relations. In this study, we examine these assertions empirically in a sample (n = 818) comprising active members of voluntary associations in a typical midsized Swedish community. We investigate whether people whom active members of voluntary associations have met through their voluntary activities are more or less likely to share their social characteristics than people whom they have met elsewhere. Our results show that acquaintances whom our respondents have acquired within voluntary associations are less likely to share several of their significant social characteristics than other members of their personal networks, but more likely to reside in their vicinity than others. Consequently, our results give fairly robust support to the “integrating hypothesis” according to which voluntary associations contribute to the social diversification of their members' personal networks. We do, however, emphasize the principally important aspects of our results, according to which relations acquired through involvement in voluntary associations may have simultaneously homogenizing and diversifying effects on individuals' personal networks. Furthermore, the effect may also depend on the specific dimension(s) of the networks under consideration.     

A systematic review on the application of dialogue in public relations to information communication technology-based platforms: Comparing English and Chinese contexts

This study aims to systematically analyze and compare studies applying the dialogue approach in public relations to information communication technologies (ICTs) under English and Chinese context. Specifically, we want to investigate the subjects, the adoption of dialogic principles, and the processing of additional valuables of dialogue in selected studies. By identifying 68 relevant peer-reviewed journal articles under English context and 13 under Chinese context, we analyzed different subjects in selected publications, including their research topics, methods, samples and objectives. Moreover, our study also revealed the following results: (1) three dialogic principles were well adopted while the other two were not; (2) public engagement was the most common effect; (3) organizational response was the most common antecedent to dialogue implementation. Future studies are recommended to diversify research methods, topics and relevant technologies. We also call for developing theoretical models for dialogue in public relations and updating dialogic principles and measurements. Based upon the fact that the dialogue approach is less studied under Chinese context, we also offer a path to construct effective and ethical communication between organizations and publics on various ICT-based platforms in Greater China.     

Organizations as the building blocks of social inequalities

Most contemporary inequalities emerge in and are constituted through organizations. In this article, we review research at the intersection of organizations and inequalities, bringing the organizational literature and social stratification literature into conversation with one another. In doing so, we outline an emerging theoretical perspective, Relational Inequality Theory (RIT), that helps to make sense of how inequalities emerge within and between organizations. RIT places social relations within organizational contexts as constitutive of inequalities in access to organizational resources such as income, jobs, and respect. Much research supports theorizing inequalities as emerging through social relations within organizations, and we suggest comparative organizational designs as the key methodological strategy to study organizational inequalities.     

Transnational Movement Innovation and Collaboration: Analysis of World Social Forum Networks

In this article we first trace the ideological development and collective framing of the World Social Forum (WSF) as a non-hierarchical gathering for collaboration and networking within the global justice movement. We then analyze the consequences of organizational design, thematic resonance, and technological innovations implemented to produce more open and horizontal collaboration. We do this by conducting two-mode network analysis of organizations that facilitated sessions and workshops during two separate meetings (2003 and 2005) of the WSF in Porto Alegre, Brazil. Our findings indicate that organizational affiliations were less hierarchical in 2005, but we uncover mixed results from analyzing patterns of interaction produced by individual organizations and groups of organizations. Finally, we discuss the implications of such macro-level innovations on the dynamics of multi-organizational fields (collaboration, coalition building, and thematic resonance) and the contributions of such an approach to the study of transnational organizational networks.     

Power and the perception of social networks

Previous work has led to divergent conclusions about how power affects the accuracy of network perceptions in groups and organizations. This paper develops and tests an argument linking higher power to less accurate network perception. Results from the first experiment showed that, relative to participants primed with high power, those primed with low power had more accurate perceptions of who was tied to whom in novel networks. The second experiment demonstrated that such differences in perceptual accuracy do not emerge for non-social relations.     

Arbiters,Entrepreneurs, and the Shaping of Business School Reputations1

How are organizational reputations established? Expanding on recent work that emphasizes the construction of reputations rather than their cultural content, we explore how forces in the organizational environment define organizational reputation. Specifically, we demonstrate how two types of mediators—reputational arbiters and reputational entrepreneurs—influence the development of reputations by organizing and managing the information on which reputations are built. Buttressing our theoretical claims with 30 interviews of business school administrators, we find that these mediators play a central role in determining organizational reputations by engaging in three processes of information manipulation: synthesis, selection, and simplification. In addition to specifying the key role that the manipulation of information by outsiders plays in the development of reputation, this approach suggests the importance of the interrelationships among these mediators in the determination of reputational standing.     

The damage done by big data-driven public relations

Over the last two decades it has been argued that public relations contributes to hegemony by corporate organizations over stakeholder groups who have less power and resources. In its original formulation, the concept of hegemony had two defining features: firstly, it was conceived of as a society-wide, macroscopic formation and second as self-reinforcing i.e. self-replicating. This article argues that the rise of big-data in public relations is a hegemonic development that further re-enforces the current institutional logics and power in the three main spheres of society: corporate, governance and civic. Using the economic notion of externalities, the authors argue that loss of agency over personal data is the unpriced, unrecognized externality that drives the big-data market. This externality is dependent on those who are the losers of agency not having the requisite information, power or resources to negotiate alternatives that might re-dress the balance. As users and proponents of the use of big data, the public relations profession has a number of key questions to answer if it is not to re-inforce arguments that it is a hegemonizing force in organizations and society. Normal economic remedies to address externalities are not adequate to a case that is both ethical as well as economic in nature. The article therefore concludes with five arguments that the public relations profession should debate to provide leadership within organisations and society.     

A network centrality bias: Central individuals in workplace networks have more supportive coworkers

Combining the results of two empirical studies, we investigate the role of alters’ motivation in explaining change in ego’s network position over time. People high in communal motives, who are prone to supportive and altruistic behavior in their interactions with others as a way to gain social acceptance, prefer to establish ties with co-workers occupying central positions in organizational social networks. This effect results in a systematic network centrality bias: The personal network of central individuals (individuals with many incoming ties from colleagues) is more likely to contain more supportive and altruistic people than the personal network of individuals who are less central (individuals with fewer incoming ties). This result opens the door to the possibility that the effects of centrality so frequently documented in empirical studies may be due, at least in part, to characteristics of the alters in an ego’s personal community, rather than to egos themselves. Our findings invite further empirical research on how alters’ motives affect the returns that people can reap from their personal networks in organizations.     

Transparency tested: The influence of message features on public perceptions of organizational transparency

The concept of transparency has been promoted within the public relations and business literature as both ethical and advantageous; however, the effectiveness of transparency is seldom empirically put to the test. In particular, the use of clarity, disclosure, and accuracy in organizational messages needs to be empirically examined. To this end, we conducted an online experiment using a 2 (high vs. low message transparency) x 2 (news story placed before or after an organizational statement) between-subjects design. Participants (n?=?357) perceived organizations as more transparent and credible when exposed to messages exhibiting greater levels of clarity, disclosure, and accuracy as opposed to messages that did not. Placement of an information anchor in the form of an objective news story before the organizational message increased the perceived organizational transparency when messages employed transparent design features and decreased the perceived organizational transparency when messages did not use these features. These results provide significant implications for practitioners attempting to convey organizational transparency at the tactical level through message features.