Consumer trust repair: A critical literature review

Consumers are fundamental to organisational functioning and survival. Their loyalty, commitment, product acceptance and good long-term relationships with firms and brands are underpinned by their trust. Unfortunately, over the last decade or so, we have witnessed some of the more spectacular violations of consumer trust in the history of business. This has led to negative consequences, such as loss of competitive advantage, rage, lack of commitment and decrease in turnover. Consequently, study of trust repair has become an important theoretical concern for a growing number of trust scholars. This article reviews and synthesises existing theory and research on the topic. It first sketches general characteristics of the consumer trust repair literature, including its meta-theoretical underpinning. It then identifies specific strategies associated with consumer trust repair and synthesises them into five categories of trust repair strategies. In addition, this paper highlights theoretical processes that explain why/how trust repair strategies work. Third, the paper proposes six fruitful avenues for future research. This study contributes to the field of consumer trust repair research by critically reviewing and synthesising emerging theory and research on strategies associated with consumer trust repair, by showing why and how these strategies work and by identifying most fruitful research areas.     

霍克海默形而上学批判研究述评

国内外学界对霍克海默形而上学批判的研究不系统，研究领域主要集中在关于霍克海默对实证主义的批判研究、关于霍克海默批判理论的特色研究、关于霍克海默批判理论的理论来源研究以及关于霍克海默批判理论的困境等方面，而关于霍克海默形而上学批判思想零星地反映在这些研究的文本中。通过梳理国内外学者的观点可以发现，霍克海默形而上学批判思想是其构建批判理论的真正发源地。     

近年来社会主义意识形态研究综述

社会主义意识形态研究,是关系党和国家事业全局的重大问题,也是学术界关注的重点。近年来,学术界在马克思的意识形态思想研究、对列宁意识形态理论的总体把握、社会主义核心价值体系研究、社会主义意识形态建设的创新性研究等方面,取得了显著成绩。但某些基本问题仍有继续探讨的空间:学术界还缺乏对"社会主义意识形态"内涵的清晰界定,缺少对关键问题和基础性问题的深度思考。     

Literature Review of Bozhou Tusi Studies (2001-2013)

Based on the topic of the “Bozhou Tusi”, we obtained 35 publications of Chinese journals from the China Academic Journal Network Publishing Database ( 2001 -2013 ) .This article will review and make so...     

2011年世界经济形势回顾与2012年世界经济展望

由美国次贷危机引发的全球经济危机,至今没有走出困境,总的判断是,2011年世界经济复苏的进程放缓,进入了一个长期波动和低速增长时期。2012年世界经济前景仍然不被看好,甚至有下滑的可能。在世界经济复苏乏力、通胀压力仍然较大、金融市场风险激增、欧债危机加剧、消费者和投资者信心进一步受挫、贸易保护主义有所抬头的情况下,大多经济学家都对2012年世界经济充满忧虑。     

北美汉学界的《沧浪诗话》研究述评——以华裔族群为中心

北美汉学界的《沧浪诗话》研究在主体构成上包括华裔族群和本土学者两个群体。华裔族群的代表人物是刘若愚、叶维廉、叶嘉莹、欧阳桢等人，本土学者的代表人物是加拿大的林理彰，美国的宇文所安、费维廉等人。整体上看。华裔族群的研究凸显出如下四个主要特点：一是注重影响研究，包括严羽诗论对前代文论的承传及其对后代文论（文学理论和文学批评）的影响；二是对严羽诗论系统中“以禅喻诗”批评方法及“兴趣”、“妙悟”等概念进行了阐释：三是方法上移西释中和中西对话并用；四是注意吸纳中国和日本“严学”家的研究成果。     

A systematic literature review of the etiology of borderline personality disorder from an ecological systems PERSPECTIVE

Borderline Personality Disorder (BPD) is one of the most common, complex, costly, and severely impairing personality disorders, affecting an estimated 2% to 9% of the general population and 40% to 44% of the inpatient psychiatric population. A review of the literature was conducted using a systematic methodology. By incorporating an ecological systems perspective, a holistic and comprehensive critique of the literature surrounding the etiology of BPD is presented. The findings reveal that the etiology of BPD is a complex integration of psychological, biological, and social factors. More specifically, however, this review found that: (1) the etiology of BPD is complex and has many factors, (2) the dominant discourse about the etiology of BPD is based primarily in the psychological and biological literature, and (3) the examination of BPD etiology has focused solely on the individual and microsystems levels, neglecting to consider systemic factors such as the impact of discriminatory health and mental healthcare practices. Findings and future directions are explored through the ecological systems theory lens.     

Albinism,spiritual and cultural practices,and implications for health,healthcare, and human rights: a scoping review

Persons with albinism – a disability found worldwide – are particularly at risk for human rights violations in Africa. The purpose of this scoping review was to establish the current state of knowledge on albinism, spiritual and cultural practices, and implications for health and health services. Electronic searches of nine databases were conducted. After screening, 40 articles were reviewed. Four themes emerged: health implications of albinism; health-related cultural and spiritual meanings attached to albinism; health-related experiences of persons with albinism; and human rights and albinism. The findings reveal that African ontologies, including witchcraft beliefs and practices, are implicated by their construction of the person with albinism as an ontologically different entity, although few studies explicated this relationship. How broader social structures influence persons with albinism disproportionately, resulting in health and social inequities, is another under-researched area. This scoping review lays the groundwork for intersectoral, interdisciplinary research.     

The female aging body: A systematic review of female perspectives on aging,health, and body image

While most body image research has focused on young female populations, evidence has shown that as few as 12% of older women are satisfied with their body size. Recent studies have also highlighted how anti-aging discourses are promoting unrealistic body norms, which have shown to contribute to poor body image and altered health behaviors. A systematic review of empirical studies focused on older women’s perspectives of health, body image, and the aging body is presented. Findings support that body image is a persistent, lifelong issue for women and should be considered when implementing healthy aging policies and practices.