代际支持对流动老年人生活满意度的影响：自我效能感和心理弹性的序列中介作用

以654名流动老年人为调查对象,通过问卷调查探讨不同的代际支持水平对流动老年人生活满意度的影响及自我效能感和心理弹性的序列中介作用。结果表明,代际支持、生活满意度、自我效能、心理弹性四因素之间两两显著相关。自我效能感与心理弹性在代际支持与生活满意度之间均有中介效应,中介效应值为0.198和0.078,且两者在代际支持与生活满意度之间具有序列中介效应,中介效应值为0.107。结果提示,代际支持通过自我效能感和心理弹性的链式中介效应,对流动老年人生活满意度产生直接的正向预测作用。     

合作共赢发展与个体工作绩效:知识隐藏与证明目标导向的作用

如何抑制个体知识隐藏行为,推动企业发展与个体职业合作共赢有利于组织创新,基于资源保存和目标导向理论,以知识隐藏为中介变量,以证明目标导向为调节变量,构建合作共赢发展对个体工作绩效影响的有调节中介作用模型; 通过281份有效问卷的数据收集、因子分析以及分层回归等,研究中国情境下合作共赢发展通过知识隐藏对个体工作绩效的作用机理,考察证明目标导向的边界作用。研究认为,合作共赢发展对个体工作绩效有显著正向影响,知识隐藏在合作共赢发展与个体工作绩效之间有显著中介作用,证明目标导向调节合作共赢发展和知识隐藏对个体工作绩效的直接作用,证明目标导向调节合作共赢发展通过知识隐藏对个体工作绩效的间接作用; 因此,企业应重视创建上下联通、利益相关的员工职业发展体系,鼓励员工的知识共享行为,营造能够激发员工证明目标导向的组织环境。     

Gaining Competitive Advantages in Higher Education: Analyzing the Gap between Expectations and Perceptions of Service Quality

The research findings have provided several implications for higher educational institutions, managers, and leaders of decision-making processes throughout the world. Service quality, customer satisfaction, and behavioral intentions are global issues that affect all organizations, large or small, profit or non-profit, global or local. We are all influenced or discouraged, satisfied or dissatisfied with positive loyalty behavioral intentions or negative complaining reactions, propelled by the level of service quality received. This revised version was published online in July 2006 with corrections to the Cover Date.     

组织成员绩效结构理论研究述评

在过去的许多年,对工作绩效的研究出现了许多问题,不断重复的实证研究以及在工作绩效结构研究方面的混乱状态引起了学者们的严厉批评.这方面的研究主要包括组织公民行为、亲社会组织行为、关系绩效和任务绩效、角色行为和角色外行为以及任务绩效和非任务绩效.正是这些理论导致我们对工作绩效范围的重新思考.继续将非任务绩效看作是超越工作范畴或正式系统的非报酬行为是没有益处的.文章对组织成员行为绩效的主要成果给予介绍和评价,其主要目的是综合国内外现存文献,以便于将来学者们研究.     

江苏省基层医务人员工作压力研究

对905名基层医务人员进行问卷调查,了解基层医务人员工作压力情况及其影响因素,为建立适合基层卫生机构的良性人才发展机制提供依据。基层医务人员整体工作压力得分为56.54分;单因素方差分析显示,不同性别、年龄、婚姻状况、学历、职称、机构类型、工作量、工作年数、受患者尊重程度和社会地位的医务人员工作压力得分差异具有统计学意义;多元线性回归分析结果显示,社会地位、工作量、工作年数、受患者尊重程度、最高学历和性别对基层医务人员工作压力的影响具有统计学意义。需要着重关注乡镇卫生院医生的工作压力情况,重点应放在提升基层医务人员社会地位、及时关注中坚力量等方面,从而减轻其工作压力,提高工作积极性。     

人口结构、家庭资本与农民的政府满意度

基于2017年全国调查数据的分析,探讨中国农民对政府的满意度现状,并运用多元线性回归模型重点研究人口结构特征、家庭资本和政治资本对政府满意度的影响。研究发现：农民对各级政府的满意度从基层到高层依次递增,且总体上呈现出上升趋势。政治身份与农民的政府满意度呈正向关系,即党员和村干部身份的农民对政府的满意度相对更高。家庭年收入对政府满意度呈现出显著的正向影响,即家庭年收入越高,其对政府满意度就会越高;但家庭负债与政府满意度呈现出负相关性,即家庭越负债,其对政府满意度越低。农民对政策的满意度以及农民的政治认同感也对政府满意度有显著的正面影响,尤其是保障性政策满意度与国家认同度越高,农民对政府的满意度也会越高。     

Tolerance of Uncertainty: Links to Happenstance,Career Decision Self‐Efficacy,and Career Satisfaction

This study investigated the extent to which tolerance of uncertainty affects the relationship between happenstance skills and career satisfaction via career decision self‐efficacy. Moderated mediation analysis was conducted on data collected from 321 graduates (175 men, 146 women) of Korean universities making the school‐to‐work transition. Results showed that career decision self‐efficacy fully mediated the relationship between happenstance skills and career satisfaction. Furthermore, the moderation effect of tolerance of uncertainty had a significant impact on the relationship between happenstance skills and career decision self‐efficacy. Tolerance of uncertainty should be considered an important variable in happenstance career theory and intervention. Unplanned influences should also be considered important factors in the career decision‐making process.     

Burnout,coping and suicidal ideation: An application and extension of the job demand-control-support model

Suicidal tendencies are typically considered related to individual traits or predispositions, but some occupations have significantly higher rates than other occupations and the general population. This article proposes that stressful work conditions may be important in understanding occupational variations in suicidal tendencies. It explores the links between work-related factors and burnout, and suicidal thoughts among veterinarians. Burnout appears to be an important mediator in understanding veterinarians’ suicidal tendencies; work conditions that are emotionally exhausting for veterinarians may foster suicidal thoughts. Individual coping strategies are also explored. Emotion-focused strategies of avoidance and alcohol consumption not only exacerbate burnout and suicidal thoughts but also amplify the harmful effects of some job demands. Active problem solving is not as beneficial as expected, but a supportive work environment is a valuable coping resource. Organizational interventions and coping resources effective in reducing burnout may also reduce the risk of suicide for those in service occupations.     

Workgroup interdependence and satisfaction from a developmental perspective: the moderating role of the group’s life cycle stage / Interdependencia y satisfacción en el grupo de trabajo desde la perspectiva del desarrollo: el rol moderador de la fase del ciclo de vida grupal

From a developmental perspective, workgroups adjust and modify the way they function over time. The present study aims to test, at the group level, the moderating role of the group’s life phase in the relationship between workgroup interdependence ties in terms of task, outcome and functions, assessed by social network density and group satisfaction. A sample of 84 teams from various companies participated in this research. The results showed that the group’s development phase determines the way that outcome interdependence density in teams is associated with satisfaction and reveal the existence of differences between the second and fourth development stages. Therefore, the group’s life cycle stage should be considered as a relevant variable in research and intervention with groups in the workplace.