零售业自有品牌竞争结构分析

我国现阶段随着零售商业规模的扩大和实力的增强,自有品牌商品的推出成为零售商寄于厚望的新的经济增长点。根据迈克尔.波特的竞争理论,分析零售商实施自有品牌战略面临的竞争结构,为其成功实施自有品牌战略提供参考。     

数据挖掘在我国零售银行业务中的应用

参考国外零售银行模式及其对数据挖掘技术的成功运用,提出大力发展我国零售银行业务,必须加大数据挖掘技术的开发和运用,确实提高银行业务效率,不断拓展银行业的利润空间。     

后WTO时代中等城市零售商业的出路

中等城市零售商业在后WTO时代面临着大城市零售商业企业的强大竞争,迅速实现从传统向现代的转变对它们的发展起着重要、甚至决定性的作用。如果要实现这种转变,需要对经营理念、管理模式、业务流程等进行必要的调整,包括提高企业经营管理者的水平以及与大城市零售商业企业合作,来共同致力于中等城市零售商业的发展。     

Mediating production and consumption: cultural capital and 'cultural workers'

This paper examines recent debates about the role of what Bourdieu termed cultural intermediaries in the formation and reproduction of the relations of cultural capital. Workers in the cultural or creative industries were given a central place in Bourdieu's schema in the creation of hierarchies of value in the production and consumption of symbolic goods. Subsequent writers about the apparent emergence of a creative economy (Lash and Urry 1994; Featherstone 1991) have given workers involved in the production and distribution of cultural goods a pivotal place in the development of late or post-modernity. More recent work (Negus 2002; Nixon and du Gay 2002) has criticized the validity and coherence of the term as it has come to be understood and called for more rigour in its definition and use. This paper adds to this debate by considering the book trade as a space in which the gap between production and consumption of cultural goods is mediated. It suggests that cultural intermediaries, as cultural workers, are engaged in the reproduction of the cultural aspects of social class by 'shoring up' their insecure position in the relations of cultural capital, rather than simply being the taste leaders of a reflexive modernity.     

Managing Downstream Competition via Capacity Allocation

Consider a supply chain with one supplier and multiple retailers. The supplier produces a single product and sells it to the retailers, who in turn sell the product to consumers. The supplier has limited production capacity, and the retailers are engaged in a Cournot competition at the consumer/market level. When the sum of the retailer orders exceeds the capacity, the supplier allocates her capacity according to a pre‐announced allocation mechanism. Two mechanisms are considered: proportional allocation and lexicographic allocation. An extensive study of the two allocation mechanisms shows that the lexicographic mechanism has the ability to dampen the competition at the retail level, increasing the profits for both the supplier and the supply chain.     

Directory of Literary Magazines

Abstract

Libraries face a crossroads when contemplating serials preservation issues. This paper will discuss the ideas presented during “Serials Preservation: at a Crossroads,” a one-day meeting held in March 2005, and sponsored by the North American Serials Interest Group. Binding, off-site storage, preserving e-journals, and vendor efforts, as well as looking at new developments, such as Google Book Search, offer strategies and challenges for preserving serials and expanding avenues of access for users. Many options exist for serials preservation, but libraries must ultimately consider their individual needs and environment to determine the best serials preservation strategy.     

Rejects reduction in a retail bank using Lean Six Sigma

Lean Six Sigma (LSS) is a majestic process improvement methodology that has been proved to be a powerful management strategy across services. The influential synergy of Six Sigma and Lean aims at improving the processes, focusing on both rapid and robust improvements, reducing waste and variation in the process. LSS generates successful results in key performance indicators (KPIs) based environments, where process data gets measured and leveraged for making essential management decisions. The aim of this paper is to highlight the importance of LSS in banking industry through a real-time process improvement study. The article establishes the literature for the need for LSS in banks detailing on customer facing metrics and process KPIs. An action-research study conducted in a retail bank is presented in LSS DMAIC methodology which reaped a benefit of INR 1.6 million and is a classic example of how LSS can bring bottom-line impact to an organisation, alongside contributing to the process improvement mind-set in employees.     

迎接中国多渠道零售革命的风暴

近几年,随着信息技术的快速发展,我国涌出诸多新的零售渠道类型,导致多渠道零售革命的爆发。这场革命的原因是信息技术发展,内容是多渠道协同并存,主体是制造商、销售商、物流商、信息商和银行等共同参与。多渠道革命包括零售组合和整合的两种基本类型。其应对策略是根据零售业购物、娱乐和社交的三个本质特征,以及顾客关注和竞争优势,选择零售的定位,并通过营销组合以及多渠道协同实现确定的定位优势。     

零售业上市公司社会责任信息披露质量及其影响因素分析

零售业作为国民经济的重要部门,其企业社会责任建设和信息披露问题受到社会公众的普遍关注。在前人研究的基础上,构造了零售企业社会责任信息披露质量的评价体系,并对我国30家上市零售企业的社会责任信息披露质量及其影响因素进行了实证分析。结果显示,我国零售业上市公司缺乏报告社会责任的积极性,信息披露质量偏低。独立董事比例、企业规模、收益状况、财务风险和第三方评验是显著影响上市零售企业社会责任信息披露质量的主要因素,而股权集中度对于信息披露质量的影响不显著。     

PLS路径模型在顾客满意度相关性中的应用——基于中国零售企业的研究

在阐述顾客满意度及其指数涵义的基础上,介绍了PLS路径模型;然后对跨国零售企业顾客满意度指标进行分析,应用前述模型对跨国零售企业顾客满意度进行相关性分析;最后以跨国零售企业W为例进行实证分析,并提出发展中国零售业的建议。