公众满意结构的初步研究

本文在对相关研究进行述评的基础上,通过预调查编制公众满意结构调查问卷,对1566名成年人的正式调查表明,我国的公众满意主要包含七个因子:政府形象、社会安全、经济调控、教育就业与保健、人文生态保护、国际参与和民主政治;调查数据显示上述七因子受公众关注的程度存在着差异。研究结果为公众满意的测评内容提供了一个框架,也为公共行政的工作重点提供了参考。     

科技人员薪酬满意度研究

薪酬满意度是影响科技人员工作绩效的重要因素.笔者基于中国科协"科技人员收入差距调查研究及政策建议"课题组对江苏省科技人员的大范围调查数据,从薪酬的两个维度(经济性薪酬和非经济性薪酬)研究科技人员薪酬满意度的影响因素,并结合实证调研数据进行了深入分析,探讨提高薪酬满意度及工作绩效的政策建议.     

基于文化视角的游客满意度分析

旅游市场的激烈竞争使得对游客满意度的分析十分重要。游客满意度来源于旅游活动中的期望与知觉间的差异,而期望与知觉都深受旅游中文化互动系统的影响。如何适应这一文化系统内部的各种文化差异成为不断提高游客满意度的重要手段。     

科技人员工作满意度影响因素的实证研究——基于江苏省13地市调研数据

工作满意度对于科技人员的科研绩效产生重要影响,并进而影响到我国创新型国家的建设进程。根据早期和当代经典薪酬理论提出了收入、保障、成就、公平满意度四大因子14项指标的工作满意度考察体系及相应的理论假设。研究表明各项理论假设都得到了验证,并且发现公平、成就、收入依次是影响科技人员工作满意度最为重要的三个方面,科技人员最为关注的公平内涵是制度的公平,他们喜欢能够获得成就感的工作,并且最倾向于实现个人价值的成就感等。根据以上实证结论,提出了提高科技人员工作满意度的具体建议。     

Problems associated with choice and quality of life for an individual with intellectual disability: a personal assistant's reflexive ethnography

A gap exists between research and practice within the field of intellectual disability. In particular, researchers suggest that personal choice enhances quality of life. Following Bourdieu's suggestion to focus on improving the practice of theory rather than the theory of practice, this paper is a reflexive ethnography detailing my struggles to provide choice to an individual who, it turned out, cannot think in the ways necessary to make choices that would improve his subjective quality of life. A narrative is included with the hope of revealing social processes outside and within the field of intellectual disability and to provoke discussion regarding problems with choice and quality of life in the field.     

Generalizability of Gottman and Colleagues' Affective Process Models of Couples' Relationship Outcomes

The generalizability of Gottman et al's. (1998) affective process models was examined using a community-based sample of 85 married or cohabiting couples with at-risk backgrounds. Predictive associations between affective processes assessed at about age 21 years and relationship status and satisfaction approximately 2.5 years later were examined. The major findings of Gottman et al. failed to replicate. In particular, men's rejection of their partners' influence, the lack of men's deescalation of partners' negative affect, and women's negative start up were not predictive of relationship status. Further, differences in affective processes were found when comparing discussion sessions of the men's versus the women's chosen topics. The findings suggested that the validity and utility of the affective process models need further investigation.     

基于公平的员工薪资满意度初探

关注员工的满意度是对员工进行有效管理的新思路。薪资水平是决定员工满意度的最重要因素之一，而公平是员工获得薪资满意度的基础。由分配公平、程序公平、组织公平而产生的薪资满意体验，可以帮助员工增加对组织的投入，提高组织的绩效水平。     

The satisfaction of Finnish adoptive parents with statutory pre-adoption counselling in inter-country adoptions

We examined how satisfied Finnish adoptive parents were with statutory pre-adoption counselling in inter-country adoptions. The data were collected through the Finnish Adoption Study using a retrospective survey measuring satisfaction with received pre-adoption counselling. All adoptive parents with a child under the age of 18, adopted from abroad between the years 1990 and 2007, were included. The sample of the study comprised parents of 1451 children and a total response rate of 55.7% was achieved. The data consisted of self-scored reports of satisfaction as well as open answer questions. Parent satisfaction and associated variables were analysed using chi-square and multiple logistic regression. Of the respondents, 81.7% reported satisfaction with the pre-adoption counselling they had received. The level of satisfaction was stable over time and did not differ according to service provider, whereas family type and sending country were associated with satisfaction. However the explanations for satisfaction were different for those services provided in units specialized in adoption and for those provided by municipal child protection services. The components found to explain satisfaction and dissatisfaction were experience, adoption knowledge, and attitude of the social worker, service accessibility and availability issues, as well as the content of the pre-adoption counselling offered.     

Child welfare clients and school satisfaction

Despite long-standing knowledge about child welfare clients' poor educational outcomes, we know less about these vulnerable young people's situation in school. This article addresses school satisfaction among upper secondary students who have been in contact with the child welfare services. These child welfare clients' school satisfaction is compared with their peers' satisfaction. The results from a survey indicated that the majority of child welfare clients were satisfied with school but that they were less satisfied with school than were their peers. The results showed that the association between school satisfaction and positive school experiences explains a large part of this difference. Among students who reported they were doing well in school, had supportive teachers and friends at school, the difference in school satisfaction between child welfare clients and others was small. Among students who did not report similar positive experiences in school, difference in school satisfaction between child welfare clients and their peers was more substantial. These results show that school can be a good place for child welfare clients, but that facilitating support from teachers, increasing opportunities for making friends at school, and working to develop the child welfare clients' academic performances are important as efforts to improve school satisfaction.