基于服务蓝图理论的客运站车方服务质量评价研究

为提升客运站自身市场竞争力,改善其对车方的服务质量管理,以车方客户作为提升服务质量管理对象,在服务蓝图理论的基础上,针对性地建立起具有18项评价指标的车方服务质量评价体系,并应用改进的IPA分析法进行服务质量评价与改进研究,指出客运站应在车方行包服务、司乘人员信息服务以及停车位数量与管理等方面进行重点改进。     

The use of body-mapping in interpretative phenomenological analyses: a methodological discussion

The increasing popularity of Interpretative Phenomenological Analysis (IPA) in social research brings an increasing criticism about its validity, robustness and, more recently, its lack of expressive features. Recently, the novel arts-based research approach called body-mapping was recognized as enhancing social science research in creative and nuanced ways. Body-mapping allows for unique insights into participants’ lived experiences, the meaning thereof, and into how meaning is impacted by their socio-cultural contexts. This article provides new understandings about the potential use of body-mapping as part of an IPA framework by drawing upon existing literature to critically discuss their philosophical and methodological congruence. The following discussion demonstrates how particular strengths of body-mapping align with weaknesses of IPA and that, when merged, they may be especially useful for research with vulnerable and hard-to-reach populations. Limitations of this discussion and implications for future research are provided.     

Exploring analytical trustworthiness and the process of reaching consensus in interpretative phenomenological analysis: lost in transcription

Typically authors explain how they conduct interpretative phenomenological analysis (IPA), but fail to explain how they ensured that their analytical process was trustworthy. For example, a minority mention that they ‘reached consensus’ after having engaged in a shared analysis of the data, but do not explain how they did so. In this article, we report on our experience of engaging in a shared analysis and aim to stimulate discussion about the process of ensuring the trustworthiness of one’s data when employing IPA. Our key recommendation is that all researchers involved in analysis should listen to the audio recordings; failure to do so increases the potential for researchers to superimpose their own presuppositions or interpretative bias onto the data. We also suggest that audio recordings should be kept for a longer duration in case secondary analysis is required. We finish our article with a series of tips developed from our experience of shared analysis.     

城市老年人休憩特征分析及对策——基于保定市滨河公园的调查

中国自1999年进入老龄社会,老年人的生活质量问题受到普遍关注.公园是城市老年人休憩的主要场所,其设计的合理与否在一定程度上关系到城市老年人体闲生活的质量.滨河公园是保定市区面积最大的城市街心公因,也是保定市区老年人体闲游憩的主要场所之一.本研究以偶遇抽样方法对滨河公园体闲游憩老年人群体进行问卷调查,在此基础上分析了这一群体的人口统计特征、休闲游憩行为,以及时滨河公园休闲游憩特征的重视度与满意度,并针对滨河公园未来设计与经营提出了若干建议,以期对同类城市提供借鉴.     

Puts the magic back into life: Fathers’ experience of planned home birth

BackgroundIn Ireland, planned home birth is seen as an alternative but safe choice of maternity care. Women's experience of home birth is reported as positive but little is known about fathers’ thoughts and feelings about planned home birth.AimThe aim of the study was to explore fathers’ experience of planned home birth.MethodHermeneutic phenomenology was selected to explore the experiences of eight fathers whose partners had a recent planned home birth. Data were analysed using Interpretative Phenomenological Analysis (IPA).ResultsThemes identified were ‘negotiating the decision’, ‘ownership of the birth’ and ‘changed way of being’. Fathers overcame their initial reservations about home birth before the decision to plan a home birth was agreed. They were actively involved with their partner in labour which gave themselves a sense of ownership of the experience and a valued post-birth intimacy. Their belief in natural birth was reaffirmed and the experience gave them a new perspective on life.ConclusionWhen men have a positive experience of childbirth they benefit personally and emotionally. This experience can strengthen their relationship with their partner and the family. Midwives are ideally placed to involve fathers actively in birth either in a home or hospital setting.     

Exploring migration as part of a same-sex relationship in Scotland: An interpretative phenomenological analysis

Migration of lesbian, gay, bisexual, transgender, and queer or questioning (LGBTQ) individuals in a relationship is understudied. As motivation can influence the way migration is experienced, the commitment to a partner adds a further component to the equation. Three females were recruited via purposive sampling. Semi-structured interviews were analyzed using interpretative phenomenological analysis (IPA). Three themes were identified: “Identity redefinition and sense of agency”; “Emotional response and social support”; and “Coping, meaning-making, and self-realization.” Results are discussed within the aforementioned themes. Limitations are considered for methodology and sample characteristics. Future research warrants to expand its focus on LGBTQ migration across Europe to tailor migration policies to individuals’ needs.     

Coming-Out Experiences of Irish Gay Fathers Who Have Been Heterosexually Married: An Interpretative Phenomenological Analysis

ABSTRACT

This study explores how Irish gay fathers, who married heterosexually in a heteronormative culture, assumed a settled gay identity in the Republic of Ireland. A purposive sample of nine men reflected on their experiences of marriage and separation, assuming a gay identity, and social and familial connectivity. Interpretative phenomenological analysis (IPA) indicated the suppression of gay sexual desires before marriage as a result of cultural homophobia. The coming-out process continued during the participants’ marriage. Extramarital same-gender sexual desires and/or transgressions co-occurred with existential conflict (remorse) and resulted in marital separation. The marital and family loss was experienced as traumatic, and suicidal ideation occurred for most. All the men assumed an openly gay identity after separating. Many established a family-orientated same-gender repartnership. Results highlight the individuality and significance of the marital and family loss for those who separate after coming out as gay.     

‘Determined to breastfeed’: A case study of exclusive breastfeeding using interpretative phenomenological analysis

Background

Given the significant benefits of breastfeeding, the World Health Organization (WHO) recommend exclusive breastfeeding for six months. Despite numerous strategies aimed at increasing the percentage of babies who are exclusively breastfed, Australia currently has one of the lowest six-month exclusive breastfeeding rates in the developed world. Notably, most research focuses on the early postnatal period (birth-two months) yet the largest decline in exclusive breastfeeding rates is observed between two and six months.

基于IPA方法的韶山红色旅游区精品化研究

韶山是经典的红色旅游区,旅游业发展已经取得了明显成绩,研究韶山红色旅游区的精品化问题具有显著意义.打造精品红色旅游区,根本是提升旅游者满意度.通过归纳相关研究成果,提炼出28条满意度测评语句,采用问卷调查方法获得基础数据,运用IPA方法就旅游者对韶山红色旅游区各要素的重要性与满意度进行分析,明确了继续保持、努力过头、低优先级和重点改进四类性质的要素,按照轻重缓急的原则提出优化提升方案,保证韶山红色旅游区精品化顺利实现.