Measuring servitization progress and outcome: the case of ‘advanced services’

The purpose of this paper is to establish a framework for assessing the progress and outcome of a manufacturer’s transformation towards becoming a provider of ‘advanced services’ – a complex bundling of products and services, whereby manufacturers offer capabilities and outcomes instead of products alone. ‘Advanced services’ represent the most complex offering in the current servitization trend amongst manufacturers. However, current performance measures lack the breadth and focus to assess progress or outcomes, and so support research and practice of organisational transformation efforts required. To address this gap the paper investigates how a manufacturer’s efforts to become an ‘advanced services’ provider can be comprehensively measured, and develops a framework for assessing the transformation journey towards becoming an ‘advanced services’ provider. The research method is based on (1) a systematic literature review process to create a comprehensive set of service-related performance measures that are available to assess a manufacturer’s servitization efforts, followed by (2) an engagement with an expert panel to synthesise the identified measures and create a set of ‘advanced services’ performance measures. The proposed framework is presented as a scorecard that can be used in practice to assess the progress and outcome of a manufacturer’s transformation towards becoming a provider of ‘advanced services’.     

Performance management practices in lean manufacturing organizations: a systematic review of research evidence

This paper provides the first systematic look into the existing research on performance management (PM) practices employed in lean manufacturing organisations (LMOs). It adopts a systematic review method to examine the evidence generated in the period 2004 – 2015 and uses a comprehensive PM framework to synthesise the findings. The results suggest that PM practices that have the most prominent role in LMOs are those that, firstly, are located closest to front-line actions and, secondly, explicitly address operational realities. This calls into question the primacy of accounting-driven controls in LMOs, suggesting that operational controls may be more effective than top-down accounting-based PM practices. The results also confirm the bias towards operational-level issues but suggest that LMOs may integrate the operational and the strategic levels by using PM practices that drive organisational learning through employee involvement and engagement.     

制造系统生产单元碳排放核算模型

制造业是我国国民经济的支柱产业，但也是环境污染物排放的主要来源、能源消耗主体和温室气体排放大户。制造系统高能耗、高物耗、高碳排放的加工过程是造成制造业碳排放量大的重要原因。生产单元作为制造系统的加工的主体，其碳排放量的核算是确定整个制造系统乃至制造业碳排放总量的关键。本文首先对生产单元的原材料、电能、辅助物料及废屑处理所引起的碳排放进行分析，确定生产单元的碳排放源；其次，产品合格率的不同会造成生产单元输入及输出的成品/半成品数量的差异，进而影响生产单元单位产品的碳排放量，在此基础上，综合考虑了原材料、电能、辅助物料及废屑处理的碳排放情况，构建了给定工艺流程下生产单元碳排放核算模型。最后，结合一汽车排气装置加工实例，分别核算加工过程中九个生产单元的碳排放量，验证了模型的可行性。     

三级装备制造业供应链质量管理行为研究

作为我国工业化建设和国民经济发展的根本保证，供应链环境下装备制造企业的产品质量问题受到了广泛关注。本文重点考虑产品质量对供应链收益的影响，运用微分对策理论研究由单一制造商、单一部件供应商和单一零件供应商构成的三级装备制造业供应链质量管理行为的协调问题。通过对比Nash非合作博弈和Stackelberg主从博弈两种分散式决策模式及集中式决策模式下协同合作博弈的均衡结果，得到相关结论，并利用算例进行验证。研究表明，①分散式决策下，制造商的质量管理行为相同，但相比于Nash非合作博弈，Stackelberg主从博弈能够改善部件供应商和零件供应商的质量管理行为，提升供应链成员的收益水平；②集中式决策下，供应链成员的质量管理行为达到最优，系统整体收益实现最大。研究结论为装备制造业供应链成员间质量管理战略联盟的构建提供了理论依据。     

A visual planning solution to streamline the processes of hybrid cross-dockings

Cross-docking is a logistic strategy widely adopted both in manufacturing and distribution contexts. Despite the huge number of researches on this topic, most of them remain rather theoretical as they do not pay enough attention to operational aspects and daily functioning patterns of cross-dockings. This article aims at introducing a new focus for cross-docking research by proposing a visual planning solution to manage daily operation of a manufacturing cross-docking. By avoiding complex optimization algorithms and by adopting concepts belonging to the lean management theory, the article shows the potential of visual planning techniques to improve performance of cross-dockings. Starting from a specific industrial context, the shipping warehouse of an Italian company of the oil andand gas sector, a visual management methodology has been proposed to support the operation of cross-dockings. Although developed in a particular context, the proposed methodology and its underlying principles are to be considered general and potentially applicable to a wide range of cross-dockings. The methodology fully exploits an analytical tool, namely, the Safety Margin coefficientthat could be used for capacity planning purposes and to evaluate quantitatively the system performance at a given time instant.     

数据赋能驱动制造业企业实现敏捷制造案例研究

  世界经济的发展呼唤先进制造理念和制造技术，敏捷制造受到学者的广泛关注。制造业企业通过了解实现敏捷制造的过程机理，可以使其灵活地运用各种先进生产技术促成敏捷制造。然而，已有对制造业企业实现敏捷制造过程的研究缺少契合当前情景的视角以及完整、清晰的探究。         鉴于此，引入赋能概念，从数据驱动的视角对青岛酷特智能公司的研发、生产和营销3个阶段进行深入分析，结合扎根理论的3级编码技术，构建制造业企业通过数据赋能实现敏捷制造的过程模型。在已有研究基础上，构建敏捷制造的开放式概念框架，通过调研访谈、实地考察等方式获得分析数据，分析并构建制造业企业实现敏捷制造的过程模型，结合已有研究对该模型进行进一步讨论和完善。研究过程严格遵循理论构建的理论-实践-理论研究逻辑。         研究结果表明，企业的敏捷制造能力可以通过高效对接消费者需求与资源以及提高中间对接环节的效率来打造。从数据驱动视角看，数据化、标准化和联网化是制造业企业实现敏捷制造的核心所在。一方面，数据化和标准化可以提高数据的可接入性和流通性，减少制造加工环节的延缓；另一方面，联网化可以让需求数据直接对接企业的资源和制造过程的设备，进而实现资源的自动整合，打造企业高响应速度、高质量、低成本的供给。         从数据驱动视角构建的敏捷制造过程模型系统详细地解释了制造业企业通过数据赋能实现敏捷制造的过程，完善和拓展了关于敏捷制造的研究，为未来敏捷制造实证研究提供了一定的研究基础和启示。此外，为了给企业实践提供更加详细、明确的指导，给出基于数据赋能驱动制造业企业实现敏捷制造的实践指导步骤。     

考虑进口配额的跨国供应商选择与订单分配模糊多目标优化决策

针对跨国供应商选择与订单分配问题,在考虑进口配额限制和需求不确定的情境下,构建了一个实现核心制造商利润最大化和供应商交货质量最大化的模糊多目标混合整数规划模型。该模型考虑汇率、关税等多个全球因素,采用一种交互式模糊多目标规划方法对模型进行求解,并应用一个算例进行验证。研究表明:1.存在进口配额限制时,制造商会优先考虑低成本高质量的海外供应商,达到配额限制后再选择本土供应商补充剩余订单;2.人民币汇率正向影响制造商海外采购。当人民币汇率上升时,制造商进口成本降低,其会将更多订单分配给海外供应商;3.关税负向影响制造商海外采购。当关税上升时,制造商会减少关税高的供应商的进口数量,选择替代供应商来满足其需求。由此获得如下管理启示:1,制造商企业在选择跨国供应商时,应重点关注本国的进口配额政策,使供应商多样化以减少针对单一供应商配额政策剧烈波动对制造商采购成本和企业利润的不利影响。2.汇率时刻都在变动,制造商企业应关注本国和供应商所在国的长期汇率政策以及短期突发事件对汇率的影响,及时调整订单分配决策。3.制造商企业在选择供应商时,需要对供应商所在国的短期和中长期关税政策进行综合评估。     

基于构建现代产业体系的河北省人力资本集聚研究

人力资本是优化产业结构的核心驱动要素,而人力资本的集聚是构建河北省现代产业体系的重要前提。文章以人力资本的集聚对河北省构建现代产业体系的影响为背景,对河北省人力资本集聚影响因素进行研究,在实证分析的基础上,探索构建河北省现代产业体系过程中的人力资本集聚路径。     

机械设计制造及其自动化专业人才培养模式的创新实践

在新的历史条件下,深化高等教育改革、提高专业人才培养质量,关键是必须改革和创新专业人才培养模式。围绕专业人才培养目标和基本要求,从制订专业人才培养方案、建立基于课程群的完整的人才培养课程体系、创新人才培养模式等方面,阐述了我校机械设计制造及其自动化专业进行综合改革的具体做法,这对其他高校相关专业的教学改革及人才培养,具有一定的启发。     

Acceptance of automation manufacturing technology in China: an examination of perceived norm and organizational efficacy

Abstract

With a shift to more automation technology, social acceptance of technology plays an important role in the manufacturing sector. To what extent this occurs, and affects the adoption of technology, has been less researched, but is important in deciding how such technology is introduced, and the nature of the shift from labour-intensive manufacturing to automation. This research applies the revised technology acceptance model (TAM) to examine the impact of social and individual antecedents on the acceptance of automation manufacturing technology. Survey data are collected from 258 Chinese manufacturers. Results suggest that perceived norms significantly affect organizational intention to use automation manufacturing technology both directly and via perceived usefulness; organizational efficacy explains the intention to use via mediating effect of perceived usefulness and perceived ease of use. This research is one of the first extending and applying TAM from individuals to organizations.