Social Media: Defining,Developing, and Divining

What is a social medium, and how may one moderate, isolate, and influence communicative processes within? Although scholars assume an inherent understanding of social media based on extant technology, there is no commonly accepted definition of what social media are, both functionally and theoretically, within communication studies. Given this lack of understanding, cogent theorizing regarding the uses and effects of social media has been limited. This work first draws on extant definitions of social media and subcategories (e.g., social network sites) from public relations, information technology, and management scholarship, as well as the popular press, to develop a definition of social media precise enough to embody these technologies yet robust enough to remain applicable in 2035. It then broadly explores emerging developments in the features, uses, and users of social media for which future theories will need to account. Finally, it divines and prioritizes challenges that may not yet be apparent to theorizing communication processes with and in mercurial social media. We address how social media may uniquely isolate and test communicative principles to advance our understanding of human–human and human–computer interaction. In all, this article provides a common framework to ground and facilitate future communication scholarship and beyond.     

The political economy of sociology: An interview with William V. D’Antonio,American Sociological Association

The Executive Director of the American Sociological Association discusses the many uses of sociology as a practical and knowledge-producing discipline, as well as a profession with many constituencies. While hailing gains in sociology’s relations with Congress, the media, and other social science disciplines, he laments that too few talented students elect to pursue social science degrees. D’Antonio concludes with thoughts on the certification of sociologists. His research has centered on the social and political dimensions of science and technology, especially research evaluation, public understanding of science, misconduct in research, and career patterns of scientists and engineers. His latest book (co-edited) isInterdisciplinary Analysis and Research (Lomond 1986).     

Information and computer technology use in Australian social work education

Abstract

Computer technology is now an every day aspect of both our personal and professional lives. Recently however, concern has been raised as to the preparedness of social work students to use this tool effectively when entering the practice setting. This paper sets out to address the issue by investigating the extent and ways in which computer technology is included in four-year full time Australian social work degree programs. A national study of Australian academics was conducted and the main themes to emerge were: 1) information and computer technology was considered important for social work education and practice; 2) educators need to understand technology if they are to incorporate it effectively within their curricula; 3) the inclusion of technology in social work education should be approached with caution to ensure it is used appropriately to enhance students' learning while maintaining the guiding values and principles of practice of the social work profession; and 4) that students are aware of the legal and ethical use of technology in practice.     

Bourdieu,Technique And Technology

This paper examines the place of technology in Pierre Bourdieu's social theory, and argues for the relevance of Bourdieu's thought to the study of technology. In moving from an examination of the status of technology in Bourdieu's work through to his broad approach to social practice and his widely cited concept of habitus, it is argued that technologies are crystalliz­ations of socially organized action. As such, they should be considered not as exceptional or special phenomena in a social theory, but rather as very much like other kinds of social practices that recur over time. Ultimately, through the use of Bourdieu's concepts of habitus, field, and capital, we are able to overcome the binary divisions such as technology/society and subject/object that have plagued technology studies.     

Social services,social work,and information management: Some european perspectives

Social services are entering the information society. Over the past decades, information technology applications have slowly permeated service agencies. Although originally the domain of administrative and management staff, now core operational staff are also confronted with making increased use of technology. The way information management in human services is shaped is not only dependent upon technology, but increasingly seems to result from an interaction between social policy developments and information technology opportunities. Similarly, social policy developments are shaped by the existing information management infrastructure. One of the purposes of this paper is to explore–taking social services and social work as the exemplar, and mainly drawing upon experiences from the UK and the Netherlands–the relationship between new technology and the policy environment. We also reflect on whether or not this relationship is more complex than indicated by globalization and related post-Fordist theories.     

Blurring Boundaries? Linking Technology Use,Spillover, Individual Distress,and Family Satisfaction

Information technology is entrenched in everyday life; yet, scholars have not firmly established whether this use blesses or vexes individuals and their families. This study analyzes longitudinal data (N =1,367) from the Cornell Couples and Careers Study to assess whether increases in spillover explain changes in distress and family satisfaction associated with technology use. Structural equation models indicate that cell phone use over time (but not computer use) is associated with increases in negative forms of spillover (positive spillover is not significant) and is linked to increased distress and lower family satisfaction. Overall, the evidence suggests that technology use may be blurring work/family boundaries with negative consequences for working people.     

Strategy,Technology, and Social Processes With in Professional Cultures: A Negotiated Order,Ethnographic Perspective

As an element of formal organizational structure, strategy has arisen as an icon of an increasingly organization-based society, while the application of technology to perform organizational functions has become an accepted aspect of contemporary life. Combined, strategy and technology suggest organizational orderliness, rationality, and efficiency. A variety of literatures has recognized the symbolic role of strategy and technology, as well as professional endeavor, in legitimating organizational functioning and change, wherein the vested political interests of an organization's strategic apex may be veiled by a rhetoric of objectivity and professionalism. However, this literature has remained largely theoretical in nature. An ethnographic field study of the Big 6 public accounting firms examined the interpenetration of strategy, technology, and internal social processes. It found, for example, that audit technologies were developed and unilaterally implemented by the strategic apex of the firms to achieve such stated objectives as enhancing auditor “efficiency.” However, the implemented technologies were frequently resisted, transformed, and redirected to serve the ends of the operating core, or practitioner subculture, of the firms. Thus, strategy, technology, and social process are seen as interpenetrated within the active political-social milieu that is public accounting.     

Cultural models of popularity,stress, social support,and violence among African American U.S. teens living in a high-poverty community

The ways in which teenagers understand their social environments can be important for social service providers to understand. A cognitive anthropological approach grounded in cultural consensus theory was used to investigate teenagers and social and health service providers in a pilot study in East Cleveland, Ohio (N = 28). The qualitative method of free listing was used to determine the cultural models of popularity, stress, social support, and causes of violence. Teens were also surveyed to examine their levels of stress, anxiety, and depression. Consensus was tested and not found in the domains. Teens were found to have above-average rates of stress and anxiety. A greater understanding of the sources of stress and causes of violence is described, along with the clinical, policy, and research implications of this study.     

Systematic Thinking for Social Action. Alice M. Rivlin. Washington,D.C.: The Brookings Institution, 1971. 150 Pages, $2.50

There is an educational and professional policy within social work that obstructs needed doctoral preparation for the individualized services. This is in contrast to the trend in other professions that require the doctorate as a minimum standard for certification of professional competence The present policy is contradictory, unrealistic, and frustrating to many clinical practitioners. There are negative consequences in an abdication of social work responsibility for knowledge-building, program development, and service provision, as well as in the evocation of dysfunctional social work practitioner behavior.     

Understanding the means and objects of addiction: Technology,the internet,and gambling

This article describes how using new computer technology and the Internet for gambling can represent both the means and object of addiction. However, these technological factors do not represent the cause of addictive behavior. Given the widespread availability of computer technology and the remarkable expansion of the Internet, it is not surprising, however, that these technological advances have become associated with intemperate gambling activities. By discussing the concept of addiction and its associated social setting, neurochemistry, and gaming characteristics, this article suggests that addiction is the result of shifts in subjective experience and that new technology and the Internet can provide relatively reliable and potent contemporary vehicles for changing emotional states.Special thanks are extended to Joni Vander Bilt, Matthew Hall, and Gregory O'Donohue for their helpful comments on earlier versions of this article.     

Nonprofit Management Principles and Practice,by M. J. Worth

A qualitative case study of two urban neighborhood-planning processes contributes to knowledge regarding citizen participation in the context of public housing redevelopment. The data were collected and triangulated from multiple sources including participant observation, field notes, artifacts, and 24 hours of semistructured interview data (n = 26). Data provided context for understanding engaged residents’ and professionals’ experience of participation in a Resident Advisory Council (RAC) and influence during neighborhood redevelopment planning. Study participants reported the benefits of inclusion in the RAC community planning process including: (a) being engaged by attending meetings and dialoging, (b) maintaining and building relationships, and (c) maintaining organizing pressure and fighting back.     

Internet Sources for Government Documents and Related Material

Baccalaureate social work programs are faced with the dilemma of integrating computer-bsaed learning into existing curricula. This report describes a nine classroom hour experiential research elective in computer technology for social workers. The class provides an opportunity for the student to develop beginning abilities to organize and manage data into a format for computer application. Class assignments focus on a social welfare agency's daily operations. Copies of class materials are available from the author.     

Perceived Justice and Reactions to Coercive Computers1

Sociology and justice theories indicate that coercive behavior creates a sense of injustice, but what if a computer is the proximal source of this coercion? I argue that people attribute justice to computers, but do so differently than to humans—people may perceive computers’ behavior as unjust, but not as unjust as the same behavior by humans. Likewise, individuals resist and retaliate against coercive behavior, but do so less if the coercer is a computer. These hypotheses are extended from justice studies in social exchange. Specifically, I expand on Molm et al.’s (1993) laboratory experiment of coercion in social exchange, adding a human versus computer identity condition. I conduct a laboratory experiment (N = 121) that replicates Molm et al.’s study and supports the hypotheses on justice, resistance, and retaliation to coercive computers.     

Claimsmakers and Contexts in Early Constructions of Homelessness: A Comparison of New York City and Washington,D.C.

This study compares the emergence of homelessness as a “new” social problem from 1977 through 1981 in New York City and Washington, D.C. The two cases illustrate a comparative constructionist method that analyzes evolving claimsmaking activities, the context in which they were embedded, and the interplay between claimsmaking and context. The method aided in identifying why homelessness became primarily a problem of deficient and pathological individuals requiring rehabilitation rather than a problem of poverty and inadequate housing. Resources at stake in New York caused city‐ and state‐level government officials, who advocated a medicalized view, to become central claimsmakers. This typification eventually became dominant nationally. Washington's lack of similar resources allowed advocates framing homelessness as a problem of social justice to take the lead. This proved to be a less durable typification. Both groups were also embedded in different relevant histories and cultures, which also influenced claims‐making and its resonance with the public.     

The overlooked contributions of applied work in sociology: Who now reads S.A. rice?

Because so little attention is paid to the history of research methods, it easily is over-looked that so much of our current research technology originated in applied social research. Such contributions include probability sampling of human populations, many statistical techniques, and general strategies of data collection. The major reason the history of methods has been overlooked is that there are no classics in methods; we would not learn much by reading old methods texts because the newer texts clearly supersede the “classics.” Thus, the development of methods is cumulative, unlike the development of social theory. His recent publications includeEvaluation: A Systematic Approach (with H. Freeman) andArmed and Considered Dangerous (with J. Wright).     

Profiles of Achievement: Women's Entry into the Professions,the Arts,and Social Reform*

This paper examines the structural determinants of the achievement behavior of over 1,300 American women whose lives collectively span three centuries of American history, 1607–1950. Of particular importance is the investigation of the relative effects of historical birth cohort, religion, sibling placement, social class background, and region of birth upon the career patterns of women involved in the professions, the arts, and social reform. A major conclusion of this study is that denomination and importance of religion are major factors accounting for social reform careers, while the absence of religion combined with being the first child is related most importantly to career choices in the professions and the arts. Historical birth cohort was found to be of some importance along with social class. However, region of birth proved to be the least important influence affecting achievement patterns. The data for this study are a quantitative archive established by the author on the basis of a detailed coding of all the biographies included in the three-volume reference set, Notable American Women (James, James, and Boyer, 1971). Information concerning 302 variables relevant to a study of achievement behavior was coded on a standardized form, keypunched, and transferred to magnetic tape suitable for computer and statistical analysis. The techniques used in this research are discriminant analysis and cross tabular analysis.     

Computer Information and Human Knowledge

Summary

Modem ideas in social work are subsumed under the term “new thinking.” Controversies in its concepts directly reflect controversies in attitudes toward computer application. Fundamental to modern problems with technology is the persisting dispute between two philosophical traditions. On one side there is the formal and technically oriented thinking; on the other the reflexive, dialectical and hermeneutical approach. The reappearance of the conflict in actual discussions is described considering data storage, formal methodology and the social impact of computer use.     

Models for theory-based M.A. and Ph.D. programs

In response to growing demand for advanced public relations education, this article suggests integrated models of outcomes, curriculum, pedagogy and assessment for theory-based M.A. and Ph.D. programs. Because public relations has commonly been approached as a professional rather than theoretical subject, this article begins with a short explanation of why theoretical education is becoming an increasingly important part of public relations education. It then reports the integration team's recommendations for a flexible educational framework allowing for practical constraints and providing for institutional individuality at both the M.A. and Ph.D. levels. Assumptions underlying efforts of the team are outlined and specifics that might be included in M.A. and Ph.D. programs are presented with rationales for each.     

Factors in Acceptance of Advanced Information Technology Among Social Workers

Summary

Advanced information technology such as diagnostic programs, decision support systems or therapeutic computer games are likely to have far-reaching effects on the nature of social work practice, on the condition that they can be accepted by rank and file workers in human services organizations. This exploratory study was designed to develop a valid instrument that can test the extent to which social workers are willing to use the three most common types of advanced information technology: (1) computerized assessment package (CA), (2) decision support system (DSS), and (3) therapeutic computer games (TG). The instrument was field-tested with 74 Israeli social workers. Social workers clearly differentiated between the types of information technology with preference for therapeutic computer games (TG, DDS, CA, mean acceptance = 4.14, 3.91, 3.47, respectively). The differences between TG and CA, and between DDS and CA were statistically significant in paired t-tests (p = .000 and .003 respectively).     

Miss Lyra Taylor,O.B.E., M.A., LL.B.

Abstract

Bone marrow transplantation (BMT) has been under-studied from a social work perspective. This article reports on a cross-institutional study into the psychological and social preparation for bone marrow transplantation. The data presented was collected from all consenting BMT recipients treated over a preceding three year period at four teaching hospitals. The key findings included demographic issues which had an influence on post transplant adjustment, lack of rehabilitation services, ongoing physical incapacity, disappointment at the slow rate of recovery, lack of counselling resources, difficulties in the way information was presented, difficulties with the transition from hospital to home and a perceived lack of interest by hospital staff of the needs of carers. These results were presented to the social workers in each BMT unit. They considered the extent to which the findings matched their clinical experience, and the relevance of the research to their social work practice. This discussion suggested the need for social work involvement on a number of levels beyond case-work, particularly in promoting organisational change.