公共危机管理中的公民参与:价值、困境与路径选择——基于社会资本范式的研究

公民参与是公共危机管理的一个重要问题。社会资本理论是分析社会发展的一种重要理论,对公民参与具有较强的解释力。本文梳理了公民参与、公共危机管理和社会资本的相关概念和内涵,以社会资本为中介和基础分析了公共危机管理中公民参与的价值;在社会资本缺失和负外部性下讨论了公民参与公共危机管理的困境;并通过社会资本的投资和自我完善分析了公民参与公共危机管理的路径选择。     

Laying the foundation for a global body of knowledge in public relations and communications management

An internationally recognised body of knowledge is both possible and necessary for the future success and professionalisation of public relations. Through extensive content analysis of 31 credential schemes, education frameworks, and scholarly articles produced across six continents, the Global Alliance for Public Relations and Communications Management has developed a foundational list of knowledge, skills, abilities and behaviours (KSABs), which entry and mid/senior-level practitioners across the world should possess. This study and list of KSABs is laying the foundation for development of an internationally accepted framework which professional associations and academic institutions across the world will be able to use to benchmark professional credentials and curriculum outcomes.     

Rank and response: A field experiment on peer information and water use behavior

Perception of peer rank, or how we perform relative to our peers, can be a powerful motivator. While research exists on the effect of social information on decision making, there is less work on how ranked comparisons with our peers influence our behavior. This paper outlines a field experiment conducted with 3896 households in Castro Valley, California, which uses household mailers with various forms of social information and peer rank messaging to motivate water conservation. The experiment tests the effect of a visible peer rank on water use, and how the competitive framing of rank information influences behavioral response. The results show that households with relatively low or high water use in the pre-treatment period responded differently to how rank information was framed. I find that a neutrally-framed peer rank caused a small “boomerang effect” (i.e., an increase in average water use) for low water use households, but this effect was eliminated by competitive framing. At the same time, a competitively-framed peer rank demotivated high water use households, increasing their average water use over the full period of the experiment. This result is supported by evidence that the competitive frame on rank information increased water use for households who ranked “last” in the peer group – a detrimental “last place effect” from competitively-framed rankings.     

Examining signs of recovery: How senior crisis communicators define organizational crisis recovery

Interviews with senior crisis communicators explore how crisis recovery is defined and what role publics and organizational communication and characteristics play. Findings reveal recovery is measured operationally and short-term. Effective communication proactively addresses failures, is transparent and honest while positive, focuses on future directions, and rebuilds and repairs symbolic damage. Organizational best practices include tested values and crisis leadership. Publics can facilitate healing, highlight victims’ voices, and provide recovery evidence.     

Determinants of consistent,timely, and active responses in corporate crises

This paper investigates the individual and combined factors affecting the extent to which corporations respond to crisis events consistently, in a timely manner, and actively. The determinants examined include public relations autonomy, legal dominance, strategic orientation, and organizational factors. A survey was conducted of communications mangers, public affairs personnel, and public relations personnel, drawn from the top 500 companies operating in Taiwan. Results indicate that the relative effect of individual sources of influence on crisis response is greatest for situations in which public relations departments have the most autonomy, followed by those where crisis management is handled with a strategic orientation, those where the legal departments dominate, and those where organizational factors provide the main avenue of address. The results emphasize the intriguing role of public relations autonomy by demonstrating its significant impact on providing a consistent, timely, and active crisis response. The strategic orientation of situation analysis also predicts a consistent response, whereas legal dominance predicts strategic ambiguity or inconsistent communication.     

魏晋南北朝史发展要义二题

魏晋南北朝约400年,为分裂割据时期,战乱促使人们思维活跃,无论政治、军事、经济、文化皆出现了承上启下的新内涵。而其要义则为政治上的儒法结合和三省六部制,军事上的府兵制,经济上的均田制,文化上的永明新体诗和骈文的出现,所有这些对后世历史发展具有深远影响。     

“互联网+”时代公共图书馆馆藏资源共享的路径探索

面向用户需要、满足用户需求是公共图书馆馆藏资源共享服务的根本导向。在“互联网+”时代,开展针对性、增值性服务是公共图书馆功能和价值实现的重要体现。“互联网+”时代公共图书馆馆藏资源共享具有多元、服务、共赢的特征,在推动馆藏资源共享的实践中,公共图书馆要借助信息技术建设信息数据和信息共享平台的统一标准,打造用户一体化体验模式,并积极引入社会力量助力资源共享建设,以期实现跨越式发展。     

拓展公共图书馆在地区基础教育中的生长空间

本文从建设教育强市、发展基础教育出发,分析了成都地区中小学图书馆的现状,阐述了公共图书馆在地区基础教育中应发挥的作用,提出了公共图书馆谋求在地区中小学中拓展生长空间的策略。     

公诉案件被害人诉讼地位重新定位的必要性分析

在不同的历史时期、不同的社会形态以及不同的国度里,公诉案件被害人的诉讼地位差异很大,然而被害人在刑事诉讼中的当事人地位,已成为国际刑事诉讼发达程度的标志之一.所以,确立公诉案件被害人当事人的诉讼地位已是国际刑事法学界的共识.本文从比较分析的角度,阐述了公诉案件被害人诉讼地位在不同历史时期的变迁,公诉案件被害人诉讼地位的国度差异,着重分析了我国对公诉案件被害人诉讼地位重新定位的必要性.     

“经济人”:一种研究范式的革新与局限

公共选择理论的“经济人”研究范式主要包括经济人假设、交易政治学和方法论的个人主义三部分。通过对这种范式的私益内涵分析和利弊分析,指出其在革新传统政治学研究方法的同时也具有自身不可克服的局限。借鉴“经济人”研究范式对我国政治学乃至经济学研究都具有重要的方法论意义。