不同风险偏好的过度自信代理人薪酬合同设计

本文将过度自信心理特征纳入到经典委托代理框架,从代理人过度自信程度、代理人的风险偏好、努力-产出不确定性、努力可观测性、保留效用几个角度,构建了多个不同的委托代理情景,分别分析了委托人提供不同形式合同、代理人付出不同努力水平时他们的期望效用,从而考察在各种情景下委托人应怎样为不同类型代理人设计薪酬合同,激励代理人付出努力,以实现委托人和代理人决策组合的帕雷托最优.结果表明,对不同过度自信程度及风险偏好的代理人,委托人提供的合同形式大不相同.这不仅从行为的角度拓展了经典委托代理框架,而且为委托人设计薪酬合同提供了非常有益的参考.     

多代理人销售系统的薪酬设计及信息价值分析

在销售系统中存在着典型的信息不对称:委托人(公司)对代理人(销售人员)的努力程度具有非对称信息,但可以观测到代理人的销售业绩并据此给予代理人相应的薪酬.在假设市场最终需求对努力水平敏感,且某代理人努力水平提高可以在开拓市场的同时吸引对方顾客的条件下,建立了信息对称和非对称情况下的销售系统中具有多代理人且代理人间存在竞争的委托代理模型.分析了该模型,得到信息对称情况下代理人薪酬与他们之间的竞争程度无关;而信息非对称时,虽然委托人由于缺乏信息而受到了损失,但利用代理人之间的竞争可以降低委托人的损失,且代理人的努力程度随着竞争程度提高也不得不提高等结论.     

代理人间具有竞争关系的薪酬激励机制设计

销售系统中存在着典型的信息不对称情况:委托人(公司)对代理人(销售人员)的努力程度具有不对称信息,委托人不能观测到代理人努力程度,因而常根据销售业绩来制定薪酬激励机制.本文研究销售系统中具有多个代理人且代理人之间存在竞争关系的委托代理问题.在假设市场最终需求对努力水平敏感,且某代理人努力水平提高时,他可以在开拓市场的同时,吸引对方顾客的条件下,建立了具有多代理人且代理人间存在竞争的委托代理模型.得到当努力成本、风险规避度、产出不确定性越大,代理人的风险分担越小,利润提成越低,越倾向于取得固定工资;竞争程度越高,代理人的努力程度也随之提高;利用代理人之间的竞争可以使委托人获利等结论.     

法治、信任与企业激励薪酬设计

"把激励搞对"是中国经济成功的关键,而激励制度发挥作用的前提是代理人认为委托人提供的激励制度是可置信的。法治和声誉能够加强承诺的可置信,法治有助于基于第三方可验证信息的激励制度实施,信任有助于基于主观信息的激励制度实施。本文通过实证研究发现,法治水平越高、信任程度越好的地区,总经理与中层经理之间的收入差距、中层经理与普通职员之间的收入差距都越大,总经理的收入更可能直接与企业绩效相关,总经理更可能因为超额完成任务得到奖励;法治和信任都有助于普通职员的薪酬结构中更多的使用绩效奖励,法治还有助于更多的使用计件工资,不过,由于产品质量的原因,信任有助于更多地使用固定工资。总体来讲,企业对激励制度的采用,地方法治水平比信任更重要。     

信任的信念基础——实验经济学的检验

信任涉及一个社会的基本秩序,它能提供稳定的心理预期,从而抵消一部分由于信息不对称所产生的交易费用.利用实验经济学和行为经济学的方法,设计信任博弈和扩展的独裁者博弈等实验,分离基于社会偏好的信任和基于信念的信任并考察其在信任行为中的影响权重,探究社会偏好-信念-信任的传导路径.通过中介效应检验发现,社会偏好具有部分中介效应,即社会偏好对信任除存在直接效应外,还通过信念影响信任有部分中介效应；考察社会偏好和信念对信任影响的权重系数,发现社会偏好对信任的影响程度大于信念对信任的影响程度；考察不同性别的信任结构,发现男性的社会偏好对信任的影响程度大于女性,女性的信念对信任的影响程度大于男性.研究信任的信念基础和结构对中国社会信任秩序的建设具有重要意义.     

存在主次委托人条件下的委托-代理问题:理论模型和实验研究

在传统委托-代理理论基础上, 根据主次委托人在委托-代理关系中的不同作用, 建立存在主次委托人条件下的委托-代理模型, 并利用实验数据对模型结果进行实验检验。研究结果表明, 当代理人为次委托人付出的努力水平对主委托人存在外部性时, 主委托人支付给代理人的最优激励性报酬和代理人为主委托人付出的最优努力水平都将高于单一委托人条件下的情况;当代理人为次委托人付出的努力水平对主委托人存在正(负)外部性时, 主委托人获得的预期收益将大于(小于)其在单一委托人条件下获得的预期收益;代理人在存在主次委托人条件下获得的预期总收益将高于其在单一委托人条件下获得的预期总收益。论文基于主次委托人在委托-代理关系中的不同地位拓展和深化了传统委托-代理理论。     

自我牺牲型领导对员工知识共享的作用机制

知识共享能够提高组织创新能力和增强组织可持续性竞争优势。直接领导者作为组织的代理人,其领导行为或方式应会显著影响员工知识共享的意愿,但以往鲜有研究对此议题进行实证探讨。本研究采用214份上司—下属配对调查数据,考察了自我牺牲型领导对员工知识共享的影响效果,尤其是领导信任的中介作用和员工传统性的调节作用。层次回归分析的结果表明:(1)自我牺牲型领导对员工知识共享具有显著的正向预测效果;(2)领导信任在自我牺牲型领导与员工知识共享之间起完全中介作用;(3)员工传统性对自我牺牲型领导与员工的领导信任之间的关系具有显著的调节效应,员工传统性越高,二者之间的正向关系越弱。     

基于委托代理关系下国有企业改革中的激励约束机制研究

本文试图以国有企业改革中的激励约束机制为研究对象,引入委托人与代理人之间的博弈模型,并利用博弈理论分析了双方的行为选择.对如何构建有效的经营者的激励约束机制进行了理论探讨,并结合理论给出了具体的方法和思路.     

沟通技术和时间因素对虚拟团队过程影响实验研究

以学生为实验对象,进行由48个3人组参与的2×2因子实验,对不同技术条件和团队发展阶段下的虚拟团队进行模拟.通过时实验对象的问卷调查,收集贫瘠和丰富沟通技术条件下虚拟团队在早期阶段和后期阶段的信任水平、冲突水平和绩效水平数据,并以此分析两类沟通技术在虚拟团队发展的不同阶段对团队内冲突和信任水平的影响以及虚拟团队过程中信任的调节作用和绩效的反馈作用.研究结果表明,在虚拟团队发展的早期阶段,丰富度高的沟通技术会引发更多的关系冲突,不利于团队信任的建立,并且在促使成员积极讨论任务方面的优势并不明显;在虚拟团队发展的后期阶段,团队中的信任和冲突水平受到前期绩效的反馈作用和技术变更的影响,早期绩效对后期团队内冲突和信任具有显著的反馈作用,技术变更带来关系冲突水平的增加,而沟通技术在后期阶段将不再是影响团队内信任和冲突的主要因素;信任的调节作用在虚拟情境下得到验证.     

供应商网络中的信任分析——以浙江省汽车零配件企业为例

以被信任对象的感知可信度模型为基本研究框架,建立起制造商信任与供应商可信度之间关系及其影响因素的理论模型,并通过浙江省汽车零配件企业的实地调研数据,对理论模型进行验证.最后在结果讨论的基础上,还对比分析了与国外相关研究结论差异的原因,并指出了本研究的不足及未来研究的可能方向.     

New information and social trust: asymmetry and perseverance of attributions about hazard managers.

It has been argued that news about negative events has a much stronger effect on decreasing social trust than does news about positive events on increasing it. This asymmetry principle of trust was investigated in two surveys that also investigated the perseverance of trust. The possibility that established trust attributions persevere in the face of new information raises questions about the limits of trust asymmetry. The two studies yielded evidence that both type of news (good versus bad) and initial general trust in the nuclear power industry or the food supply industry affected level of trust. Compared to individuals trusting the industry, those distrusting the industry exhibited less trust following both bad and good news events. Study I also found that judged informativeness and judged positiveness of news events were affected by type of news and general trust of the industry. Individuals low in general trust of the nuclear power industry judged both bad news and good news as less positive than did those high in general trust. Those low in general trust judged bad news as more informative than good news and than did those high in general trust. An important implication of the perseverance of trust is to focus attention on including not only the effects of information about specific events and actions, but also on the judgment processes underlying social trust. The Salient Value Similarity model is suggested as one way of accounting for these psychological processes.     

个体信任认知对博弈合作行为的影响

将信任认知视为局中人关于对方选择合作的信念,探讨在一次性囚徒困境、有限次重复囚徒困境以及无限次重复囚徒困境中,信任认知对局中人策略选择与系统均衡的影响。为了体现信任认知的动态性,以及降低信任预测的主观性,将动态信任预测认知模型引入到重复博弈的分析框架中。研究表明：当个体的总体信任度超过某一临界值时,合作现象将会在系统中涌现并维持。此外,局中人的本轮满意度、历史直接信任度、直接信任度,间接信任度以及活跃度等因素均对其合作行为产生一定的影响。     

软件产业虚拟集群企业间信任进化博弈研究

针对软件产业虚拟集群内软件企业合作过程中存在的合作态度不积极、机会主义行为严重、资源共享程度低等不信任问题,从软件企业的有限理性出发,运用进化博弈理论,引入合作收益、收益分配系数、风险成本以及背信成本等影响因素,构建软件产业虚拟集群企业间信任进化博弈模型,对进化路径及结果进行分析,运用Matlab进行数值模拟。研究表明,通过提高软件企业间合作收益,确定最优的收益分配系数及合理的背信成本,降低风险成本,能够提升软件产业虚拟集群企业间信任。     

Information Specificity and Hazard Risk Potential as Moderators of Trust Asymmetry

Trust in risk managers appears to be an important antecedent of public acceptance for many hazards. However, such trust may be fragile since research suggests that negative performance information has a greater impact than positive performance information (Slovic, 1993). Closer examination of these findings suggests two potential moderators of this valence-related asymmetry-information specificity and hazard risk potential. First, we predicted that the asymmetry would be less evident for low versus high specificity information (risk management policies vs. concrete events). Second, we predicted that it would also be less evident for a low- versus high-risk hazard (pharmaceutical vs. nuclear industry). Study 1 reanalyzed Slovic's original trust asymmetry data for the nuclear industry. In line with Prediction 1, trust asymmetry was less evident for policy than event-related information. Using a new set of items with more clearly defined levels of specificity, Study 2 replicated and extended these findings for the high-risk hazard (nuclear power). In line with Prediction 2, trust asymmetry was even less evident for the low-risk hazard (pharmaceuticals). Positive policies in this industry actually had a greater impact on trust than negative ones, in contrast to previous findings. Results support an information diagnosticity account of earlier findings and suggest that trust in risk managers may be more robust than previously believed.     

The Importance of Multiple Performance Criteria for Understanding Trust in Risk Managers

Effective risk management requires balancing several, sometimes competing, goals, such as protecting public health and ensuring cost control. Research examining public trust of risk managers has largely focused on trust that is unspecified or for a single goal. Yet it can be reasonable to have a high level of trust in one aspect of a target's performance but not another. Two studies involving redevelopment of contaminated land (Study 1) and drinking water standards (Study 2) present preliminary evidence on the value of distinguishing between performance criteria for understanding of trust. Study 1 assessed perceptions of several trust targets (councilors, developers, scientists, residents) on their competence (capacity to achieve goals) and willingness to take action under uncertainty for four criteria. Study 2 assessed competence, willingness, and trust for five criteria regarding a single government agency. In both studies overall trust in each target was significantly better explained by considering perceptions of their performance on multiple criteria than on the single criterion of public health. In Study 1, the influence of criteria also varied plausibly across trust targets (e.g., willingness to act under uncertainty increased trust in developers on cost control and councilors on local economic improvement, but decreased it for both targets on environmental protection). Study 2 showed that explained variance in trust increased with both dimension‐ and trust‐based measures of criteria. Further conceptual and methodological development of the notion of multiple trust criteria could benefit our understanding of stated trust judgments.     

Trust and Risk Communication in High-Risk Organizations: A Test of Principles from Social Risk Research

This study explored the effects of open communication about occupational risks on workers' trust beliefs and trust intentions toward risk management, and the resilience of these beliefs and intentions to further risk information. An experimental survey of 393 student nurses showed the importance of open communication in the development of worker trust in risk management. Consistent with the trust asymmetry principle, we found that the increase in trust beliefs following open communication was weaker than the reduction in trust following a lack of communication. Further, the level of trust developed through communication (or lack of) influenced the way that subsequent risk information was processed. Negative risk information reduced trust beliefs in nurses with already low levels of trust while positive risk information increased trust beliefs only in those with already high levels. A similar pattern of results emerged for nurses' trust intentions, although the magnitude of these effects was weaker. The implications of these findings for occupational risk management are discussed.     

Competence-Based and Integrity-Based Trust as Predictors of Acceptance of Carbon Dioxide Capture and Storage (CCS)

Public trust in organizations that are involved in the management and use of new technologies affects lay judgments about the risks and benefits associated with these technologies. In turn, judgments about risks and benefits influence lay attitudes toward these technologies. The validity of this (indirect) effect of trust on lay attitudes toward new technologies, which is referred to as the causal chain account of trust, has up till now only been examined in correlational research. The two studies reported in this article used an experimental approach to more specifically test the causal chain account of trust in the context of carbon dioxide capture and storage technology (CCS). Complementing existing literature, the current studies explicitly distinguished between two different types of trust in organizations: competence-based trust (Study 1) and integrity-based trust (Study 2). In line with predictions, results showed that the organizational position regarding CCS implementation (pro versus con) more strongly affected people's risk and benefit perceptions and their subsequent acceptance of CCS when competence-based trust was high rather than low. In contrast, the organizational position had a greater impact on people's level of CCS acceptance when integrity-based trust was low rather than high.     

Examining Public Trust in Risk‐Managing Organizations After a Major Disaster

This research investigates the public's trust in risk‐managing organizations after suffering serious damage from a major disaster. It is natural for public trust to decrease in organizations responsible for mitigating the damage. However, what about trust in organizations that address hazards not directly related to the disaster? Based on the results of surveys conducted by a national institute, the Japanese government concluded, in a White Paper on Science and Technology, that the public's trust in scientists declined overall after the 2011 Tohoku Earthquake. Because scientists play a key role in risk assessment and risk management in most areas, one could predict that trust in risk‐managing organizations overall would decrease after a major disaster. The methodology of that survey, however, had limitations that prevented such conclusions. For this research, two surveys were conducted to measure the public's trust in risk‐managing organizations regarding various hazards, before and after the Tohoku Earthquake (n = 1,192 in 2008 and n = 1,138 in 2012). The results showed that trust decreased in risk‐managing organizations that deal with earthquakes and nuclear accidents, whereas trust levels related to many other hazards, especially in areas not touched by the Tohoku Earthquake, remained steady or even increased. These results reject the assertion that distrust rippled through all risk‐managing organizations. The implications of this research are discussed, with the observation that this result is not necessarily gratifying for risk managers because high trust sometimes reduces public preparedness for disasters.     

Exploring the Dimensionality of Trust in Risk Regulation

This article investigates possible differential levels of trust in government regulation across five different risk contexts and the relationship between a number of concepts that might be thought of as comprising distinctive "dimensions" of trust. It appeared that how people perceive government and its policies toward risk regulation was surprisingly similar for each of the five risk cases. A principal-component analysis showed that the various trust items could best be described by two dimensions: a general trust dimension, which was concerned with a wide range of trust-relevant aspects, such as competence, care, fairness, and openness, and a scepticism component that reflects a sceptical view regarding how risk policies are brought about and enacted. Again, the results were surprisingly similar across the five risk cases, as the same solution was found in each of the different samples. It was also examined whether value similarity has an additional value in predicting trust in risk regulation, compared to the more conventional aspects of trust. Based on the two independent trust factors that were found in this study, a typology of trust is proposed that ranges from full trust to a deep type of distrust. It is argued that for a functioning society it could well be more suitable to have critical but involved citizens in many situations.