中国文化背景下的“关系”与组织管理

关系是一个典型的本土社会心理概念.它是中国人最为重要的社会资本,在一定程度上决定了社会资源的流向,并因此影响个体的社会行为和组织行为.文章综合前人的研究成果,概括了关系的内涵、特征与分类,剖析了关系作用的机理,探讨了关系对华人组织管理的影响,并对未来关系理论研究的发展趋势做了一个简单的展望.     

饭店员工满意度及其影响因素实证研究

对于劳动密集型的饭店业来说,人力资源是一项重要的资源,然而目前饭店员工的满意度和忠诚度很低,流失率较高,因此如何在激烈竞争的市场中吸引和留住人才是饭店企业面临的重要课题。本文通过对饭店员工满意度及其影响因素重要度的比较研究,提出了提高员工满意度与忠诚度的具体建议。     

知识型员工激励成本最优分析

随着知识经济时代的到来,知识型员工成为企业成败的关键因素。文章在阐述知识型员工含义及国内外知识型员工激励的研究现状的基础上,对知识型员工激励成本最优进行了深入的分析,即知识型员工激励的原因分析、知识型员工激励的理论分析和知识型员工激励成本模型分析,为知识型员工的激励提供了新的视角,展现一个新的分析思路。     

企业新生代员工管理研究

新生代员工近年来已经逐步进入职场，给企业传统的管理模式带来了巨大的冲击和挑战。了解并利用新生代员工的特点，改变传统的管理模式，缓解管理矛盾，引导新生代员工设计职业发展规划，营造企业归属感和安全感，满足新生代员工的工作自主需求等是解决这一冲击与挑战的有效措施。     

Chapter 3: Health and Productivity Management

SUMMARY

This article focuses on the emergence of Health and Productivity Management (HPM) as a context for understanding the integration of health and wellness into employee assistance and work-life programs. Major factors influencing the growth of HPM are raising medical costs as well as the rising incidence of obesity. The Wake-up Call to Corporate America underscores the need to manage these costs and improve health through the proactive alignment of health-related benefits and programs. HPM is described as an integrated approach to capture direct medical costs as well as the indirect costs associated with poor health and lost productivity. Critical design and implementation features that are likely to contribute to a successful integrated approach are described and highlighted. An HPM case example of a large pharmaceutical company examines a unique cross referral program including considerations for continuous improvement. Finally, the article concludes with key challenges related to marketplace competition, pricing pressures, concerns regarding the sub-optimization of programs and the influence of current health care system changes.     

论企业中非正式组织对员工流失现象的影响及对策

本文根据对晋城地区相关企业的调查,提出非正式组织的定义,从两方面分析了非正式组织对企业中员工流失现象的影响,并阐述了管理非正式组织的建议和对策。     

A meta-analytic examination of the potential correlates and consequences of workload

Over the last four decades, occupational stress researchers have given considerable attention to the potential correlates and consequences of workload. In the current study, we use meta-analysis (overall k = 336) to quantitatively review the workload literature. In analyses of hypothesized correlates, we found that social support was negatively associated (ρ = ?.20 for supervisor support; ρ = –.11 for co-worker support) and that trait negative affectivity (ρ = .22), role ambiguity (ρ = .28), role conflict (ρ = .44) and work-family conflict (ρ = .44 for work-to-family conflict; ρ = .20 for family-to-work conflict) were each positively associated with workload. Analyses examining hypothesized outcome variables suggest that workload is negatively associated with several indices of psychological and physical well-being (ρs were generally in the –.20s and –.30s), and affective organizational commitment (ρ = –.11), and is positively associated with turnover intention (ρ = .16) and absenteeism (ρ = .07).     

国内外饭店员工离职研究:述评与展望

饭店员工离职问题是国内外学者关注的热点。梳理国内外文献,从员工离职影响效应、员工离职的影响因素或原因、员工离职模型与实证、对策与建议等四个方面对国内外饭店员工离职研究进行综述。在对国内外研究的贡献和不足进行述评的基础上,提出未来研究的六个方向,即：新理论视角研究、离职影响因素整合研究、理论与实证本土化研究、调节变量研究、员工群体细化研究、离职影响效应定量研究。     

基于计划行为理论的节能意愿影响因素——以知识型员工为例

以办公楼知识型员工为研究对象, 基于计划行为理论, 结合组织氛围文献, 构建了员工节能行为模型。提出了组织节能氛围的概念, 研究它影响员工节能行为的作用机理。利用调查问卷, 在北京地区, 从办公楼知识型员工收集数据, 采取偏最小二乘路径建模方法分析数据, 验证研究模型。结果表明:积极的节能态度和感知行为控制对员工节能行为意愿具有促进作用;组织节能氛围显著正向影响主观规范;组织节能氛围和主观规范对员工节能行为意愿没有直接作用, 他们通过影响节能态度间接影响员工节能行为意愿。根据这些结果, 公司可以通过营造良好节能氛围, 宣传节能意义, 提高员工节能态度、感知行为控制以及主观规范, 从而促进员工节能。     

High wage workers and low wage firms: negative assortative matching or limited mobility bias?

Summary.  In the empirical literature on assortative matching using linked employer–employee data, unobserved worker quality appears to be negatively correlated with unobserved firm quality. We show that this can be caused by standard estimation error. We develop formulae that show that the estimated correlation is biased downwards if there is true positive assortative matching and when any conditioning covariates are uncorrelated with the firm and worker fixed effects. We show that this bias is bigger the fewer movers there are in the data, which is 'limited mobility bias'. This result applies to any two-way (or higher) error components model that is estimated by fixed effects methods. We apply these bias corrections to a large German linked employer–employee data set. We find that, although the biases can be considerable, they are not sufficiently large to remove the negative correlation entirely.